Closed Bug 1852800 Opened 2 years ago Closed 2 years ago

Video downloads from websites have broken / corrupted audio in some apps

Categories

(Firefox for Android :: Downloads, defect)

Firefox 117
All
Android
defect

Tracking

()

RESOLVED INVALID

People

(Reporter: alien243600, Unassigned)

Details

Steps to reproduce:

Download a video from, say, 9gag, with the press-and-hold > download. Try to share it with a contact through whatsapp.

Actual results:

Notice that whatsapp says "Can't send this video. Choose a different video and try again"

Expected results:

Video upload should work.
When the video is download from a website-initiated download or through a different browser, the file can be shared through whatsapp.

The summary is a bit different with the detailed description. Nothing about audio is mentioned in description.

"Can't send this video. Choose a different video and try again"

The search engine results indicate that Whatsapp may not support convert several video codec format.

In 9GAG, video is webm with VP9 , which is not supported by Whatsapp

Reference : https://webapps.stackexchange.com/questions/160351/whatsapp-web-how-to-send-a-video-so-that-it-is-playable-within-whatsapp

When the video is download from a website-initiated download

Not sure what this mean.

The summary is a bit different with the detailed description

My apologies, should've been a little more careful

not supported by Whatsapp

Indeed, it seems like it's due to missing support from whatsapp. Sorry for the report. Would closing this as "INVALID" be okay?

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → INVALID
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