Closed Bug 1853675 Opened 2 years ago Closed 1 year ago

Update 115.2.2 and 115.3.1 causes that in 'Sent' and 'Drafts' several accounts are missing under unified folders view

Categories

(Thunderbird :: Folder and Message Lists, defect)

Thunderbird 115
defect

Tracking

(thunderbird_esr115 affected)

RESOLVED INCOMPLETE
Tracking Status
thunderbird_esr115 --- affected

People

(Reporter: rainer.r.braun, Unassigned)

Details

(Keywords: regression)

Attachments

(3 files)

Attached image 115.jpg

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537.36

Steps to reproduce:

automatisches update auf Version 115.2.2 Supernova

Actual results:

  • ich verwende die Ansicht 'gruppierte Ordner'
  • in den Ordnern 'Entwürfe' und 'Gesendet' fehlen einige Konten
  • wenn ich die Ansicht 'gruppierte Ordner' deaktiviere sind die fehlenden Konten und ihre Inhalte wieder da
  • wenn ich nach Neustart wieder auf die Ansicht 'gruppierte Ordner' wechsele, fehlen die Konten wieder

Expected results:

wie bei allen bisherigen updates hätten auch in diesen beiden Ordnern alle Konten erscheinen müssen

Please use English in bugzilla.
From google translate:

Actual results:

 I use the 'grouped folders' view
 Some accounts are missing from the Drafts and Sent folders
 If I deactivate the 'grouped folders' view, the missing accounts and their contents are back
 When I switch back to the 'grouped folders' view after restarting, the accounts are missing again

Expected results:

As with all previous updates, all accounts should have appeared in these two folders

Summary: Update 115.2.2 : Konten fehlen → Update 115.2.2 : all accounts missing Sent and Drafts under unified folders view
Type: enhancement → defect
Component: Untriaged → Folder and Message Lists
Keywords: regression

How is 115.3.0?

Flags: needinfo?(rainer.r.braun)

I just updated my notebook from Thunderbird 102.15.1 to 115.3.1 and this bug is still present : using the 'grouped folders'-view in the folders 'Sent' 2 accounts are missing and in 'Drafts' another 5.
That's still the same as updating my desktop-pc to 115.2.2.

Note : the headline of this item was wrong, somebody changed it - it's not what I posted at the beginning. I corrected.

Flags: needinfo?(rainer.r.braun)
Summary: Update 115.2.2 : all accounts missing Sent and Drafts under unified folders view → Update 115.2.2 and 115.3.1 causes that in 'Sent' and 'Drafts' several accounts are missing under grouped folders view
Summary: Update 115.2.2 and 115.3.1 causes that in 'Sent' and 'Drafts' several accounts are missing under grouped folders view → Update 115.2.2 and 115.3.1 causes that in 'Sent' and 'Drafts' several accounts are missing under unified folders view
  • Install https://addons.thunderbird.net/en-US/thunderbird/addon/unified-folders-debugging/
  • '''If you do not see the "Unified Folders" heading in the folder pane, then click on "..." next to "New messages", click "Folder Modes", enable an additional folder mode to force the "Unified Folders" heading to appear '''
  • in the folder pane, next to the "Unified Folders" heading, click on ⋮ three vertical dots, do not do "Reset Unified Folders"
  • click Debugging Info > click Copy to Clipboard and save the clipboard somewhere
  • click Close.
  • in the Unified Folders heading click on ⋮ three vertical dots, and do "Reset Unified Folders". (DO THIS LAST)

Does that help?

Flags: needinfo?(rainer.r.braun)
Whiteboard: [closeme 2024-05-25]

Resolved per whiteboard

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Flags: needinfo?(rainer.r.braun)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2024-05-25]
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