Closed Bug 1855198 Opened 2 years ago Closed 7 months ago

sometimes unable to delete any message from mail list or open mail window (keystroke ignored?) - [nsIMsgDBView.doCommand] nsresult: "0x8052000e (NS_ERROR_FILE_IS_LOCKED)

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
Thunderbird 118
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: dmccammishjr, Unassigned)

References

Details

Attachments

(3 files, 1 obsolete file)

Additional lines of Error Console
1.61 KB, text/plain
Details
Additional lines of error console
1.61 KB, text/plain
Details
Error Console
15.62 KB, text/plain
Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/117.0

Steps to reproduce:

Open Thunderbird mail folder, open mail, enter delete key to delete - mail not deleted
This is an intermittent problem with 118.0bx and 119.0b1. Able to minimize and reopen TB, delete working again. Suspect some background problem (comm error, etc.) causes keystroke to be ignored.

Actual results:

Message was not deleted

Expected results:

Message should be deleted.

Summary: unable to delete any message from mail list or open mail window → sometimes unable to delete any message from mail list or open mail window (keystroke ignored?)
Duplicate of this bug: 1855934

Just had the problem happen again. Checked the error console and filtered on "folder" - there was a mis-matched pair of folder lock acquired / released. I messed up trying to copy the text.

See 1855198 (closed as dup) for error console log

Error console 119.0b3 Win 11 64
07:44:14.512 mailnews.pop3.186: Folder lock released. Pop3Client.jsm:1246:22
07:44:14.512 mailnews.pop3.186: Done with status=0 Pop3Client.jsm:1484:18
07:44:14.512 mailnews.pop3.186: C: QUIT Pop3Client.jsm:508:20
07:44:15.081 mailnews.pop3.186: Connection closed. Pop3Client.jsm:395:18
07:44:15.126 mailnews.pop3.186: S: +OK Farewell.

Pop3Client.jsm:348:18
07:45:26.924 mailnews.pop3.189: markMessages
Map { GmailId18b0d76991d413d1 → "d" }
Pop3Client.jsm:245:18
07:46:19.508 mailnews.pop3.189: markMessages
Map { GmailId18b0d7ca64ec72e3 → "d" }
Pop3Client.jsm:245:18
07:46:35.124 mailnews.pop3.189: markMessages
Map { GmailId18b0de6b1d7791d8 → "d" }
Pop3Client.jsm:245:18
07:46:55.639
An error occurred executing the cmd_delete command: [Exception... "Component returned failure code: 0x8052000e (NS_ERROR_FILE_IS_LOCKED) [nsIMsgDBView.doCommand]" nsresult: "0x8052000e (NS_ERROR_FILE_IS_LOCKED)" location: "JS frame :: chrome://messenger/content/mailCommon.js :: cmd_deleteMessage :: line 290" data: no] 3 globalOverlay.js:102:13
07:47:21.028
Unknown property ‘-moz-border-radius’. Declaration dropped.

https://searchfox.org/comm-central/rev/053a1dcb55758122e63a58f288d3caa4aa24351c/mail/base/content/mailCommon.js#290 -> https://searchfox.org/comm-central/rev/053a1dcb55758122e63a58f288d3caa4aa24351c/mailnews/base/src/nsMsgDBView.cpp#2456 ->
https://searchfox.org/comm-central/rev/053a1dcb55758122e63a58f288d3caa4aa24351c/mailnews/base/src/nsMsgDBView.cpp#2798

NS_ERROR_FILE_IS_LOCKED is probably the key. But there are not too many clues which file that is.

Summary: sometimes unable to delete any message from mail list or open mail window (keystroke ignored?) → sometimes unable to delete any message from mail list or open mail window (keystroke ignored?) - [nsIMsgDBView.doCommand] nsresult: "0x8052000e (NS_ERROR_FILE_IS_LOCKED)

Similar Error Console snip. 115.3.2 Win 11 64 - This error does not "heal itself" - have to shut down TB & restart at least once to recover.
07:02:01.611 mailnews.pop3.18: Folder lock released. Pop3Client.jsm:1246:22
07:02:01.611 mailnews.pop3.18: Done with status=0 Pop3Client.jsm:1484:18
07:02:01.612 mailnews.pop3.18: C: QUIT Pop3Client.jsm:508:20
07:02:01.905 mailnews.pop3.18: Connection closed. Pop3Client.jsm:395:18
07:02:01.936 mailnews.pop3.18: S: +OK Farewell.

Pop3Client.jsm:348:18
07:04:28.212
Uncaught NS_ERROR_FILE_IS_LOCKED: Component returned failure code: 0x8052000e (NS_ERROR_FILE_IS_LOCKED) [nsIMsgFolder.markMessagesRead]
MarkMessageAsRead chrome://messenger/content/msgHdrView.js:4073
OnMsgLoaded chrome://messenger/content/msgHdrView.js:4225
onEndMsgHeaders chrome://messenger/content/msgHdrView.js:963
onStateChange chrome://messenger/content/msgHdrView.js:611

Correction!!! After the following check for new mail, I was able to delete. So, it did "heal itself" bu performing a get new mail.

07:08:59.426 mailnews.pop3.22: Folder lock acquired uri=mailbox://xxxxxxxxxxxxxxxxxxx@pop.gmail.com/Inbox. Pop3Client.jsm:998:22
07:08:59.760 mailnews.pop3.22: Folder lock released. Pop3Client.jsm:1246:22
07:15:58.916 mailnews.pop3.26: Folder lock acquired uri=mailbox://dmccammishjr%40gmail.com@pop.gmail.com/Inbox. Pop3Client.jsm:998:22
07:15:59.142 mailnews.pop3.26: Folder lock released.

Similar Error Console snip. 115.3.2 Win 11 64 -
06:02:00.923 mailnews.pop3.372: markMessages
Map { GmailId18b2c38a328a114a → "d" }
Pop3Client.jsm:245:18
06:02:13.219 mailnews.pop3.372: markMessages
Map { GmailId18b2c5f0164c72a4 → "d" }
Pop3Client.jsm:245:18
06:03:19.067 mailnews.pop3.372: markMessages
Map { GmailId18b2cd558bf47e89 → "d" }
Pop3Client.jsm:245:18
06:03:20.875
NS_ERROR_MALFORMED_URI: Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI] FaviconLoader.sys.mjs:405
06:03:36.618 mailnews.pop3.372: markMessages
Map { GmailId18b2d25cb15f6404 → "d" }
Pop3Client.jsm:245:18
06:03:57.542
Uncaught NS_ERROR_FILE_IS_LOCKED: Component returned failure code: 0x8052000e (NS_ERROR_FILE_IS_LOCKED) [nsIMsgFolder.markMessagesRead]
MarkMessageAsRead chrome://messenger/content/msgHdrView.js:4081
OnMsgLoaded chrome://messenger/content/msgHdrView.js:4233
onEndMsgHeaders chrome://messenger/content/msgHdrView.js:971
onStateChange chrome://messenger/content/msgHdrView.js:619
3 msgHdrView.js:4081
06:04:22.750
An error occurred executing the cmd_delete command: [Exception... "Component returned failure code: 0x8052000e (NS_ERROR_FILE_IS_LOCKED) [nsIMsgDBView.doCommand]" nsresult: "0x8052000e (NS_ERROR_FILE_IS_LOCKED)" location: "JS frame :: chrome://messenger/content/mailCommon.js :: cmd_deleteMessage :: line 290" data: no] 3 globalOverlay.js:102:13
06:04:32.470
Uncaught NS_ERROR_FILE_IS_LOCKED: Component returned failure code: 0x8052000e (NS_ERROR_FILE_IS_LOCKED) [nsIMsgFolder.markMessagesRead]
MarkMessageAsRead chrome://messenger/content/msgHdrView.js:4081
OnMsgLoaded chrome://messenger/content/msgHdrView.js:4233
onEndMsgHeaders chrome://messenger/content/msgHdrView.js:971
onStateChange chrome://messenger/content/msgHdrView.js:619

Correction. Comment 8 was 119.0b5 Subsequent connection to POP apparently "heals" the problem
Correction. Comment 8 was 119.0b5 Subsequent connection to POP apparently "heals" the problem

Correction. Comment 8 was 119.0b5 Subsequent connection to POP apparently "heals" the problem
06:08:06.909 mailnews.pop3.373: S: +OK Gpop ready for requests from 47.185.92.56 bd14mb427517873oib

Pop3Client.jsm:348:18
06:08:06.913 mailnews.pop3.373: C: CAPA Pop3Client.jsm:508:20
06:08:06.935 mailnews.pop3.373: S: +OK Capability list follows
...

TB 119.0b6 windows 11 64 bit - looks like trying to send deletes to gmail, then some firefox detect portal.
07:44:55.115 mailnews.pop3.3: markMessages
Map { GmailId18b416cc336409e8 → "d" }
Pop3Client.jsm:245:18
07:45:00.896 mailnews.pop3.3: markMessages
Map { GmailId18b41af34a5a598a → "d" }
Pop3Client.jsm:245:18
07:45:01.066 NS_ERROR_MALFORMED_URI: Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI] FaviconLoader.sys.mjs:405
07:45:07.224 mailnews.pop3.3: markMessages
Map { GmailId18b41b16e98c12a6 → "d" }
Pop3Client.jsm:245:18
07:45:13.877 mailnews.pop3.3: markMessages
Map { GmailId18b41c507c76fed9 → "d" }
Pop3Client.jsm:245:18
07:46:49. An error occurred executing the cmd_delete command: [Exception... "Component returned failure code: 0x8052000e (NS_ERROR_FILE_IS_LOCKED) [nsIMsgDBView.doCommand]" nsresult: "0x8052000e (NS_ERROR_FILE_IS_LOCKED)" location: "JS frame :: chrome://messenger/content/mailCommon.js :: cmd_deleteMessage :: line 290" data: no] globalOverlay.js:102:13
07:47:59.548 mailnews.pop3.3: markMessages
Map(40) { GmailId1897019c3261822d → "d", GmailId189701e6dc046a1f → "d", GmailId18970340503d1e13 → "d", GmailId1897008290f62ba8 → "d", GmailId189705790a985d1a → "d", GmailId189708a885934f09 → "d", GmailId189706c24bf9d60c → "d", GmailId189702127a1ee7e8 → "d", GmailId18970aaa160614ba → "d", GmailId18970bb648473549 → "d", … }
Pop3Client.jsm:245:18
07:49:17.275 Unknown property ‘-moz-border-radius’. Declaration dropped. codemirror.css:244:22
07:49:19.612 GET http://detectportal.firefox.com/success.txt?ipv6
07:49:19.614 GET http://detectportal.firefox.com/success.txt?ipv4 [HTTP/1.1 200 OK 21ms]
07:49:19.620 GET http://detectportal.firefox.com/success.txt?ipv6
07:49:21.616 GET http://detectportal.firefox.com/success.txt?ipv6

Attachment #9387215 - Attachment is obsolete: true
Attached file Error Console —

Reply, Forward, Archive and Delete do not respond. Delete Key does not respond.
Two copies of the email are displayed (open in 2 windows).
Apparently a Gloda issue.

Doug does this still occur for you when using 140?

I have not seen this in a long time. Running 146 at the moment. Recommend closing.

Status: UNCONFIRMED → RESOLVED
Closed: 7 months ago
Resolution: --- → WONTFIX

Please use WORKSFORME when you are unable to reproduce an issue.

Resolution: WONTFIX → WORKSFORME
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