Closed Bug 1858886 Opened 2 years ago Closed 2 years ago

computer crash after update to version 115.3.2

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
Thunderbird 115
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: g.wamelink, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/118.0

Actual results:

After the update the PC with Windows 11 crashes regularly when updating pop3 accounts.

Flags: needinfo?(g.wamelink)

What info do you need?

Flags: needinfo?(g.wamelink)

(In reply to Magnus Melin [:mkmelin] from comment #1)

Please provide the crash id. https://support.mozilla.org/en-US/kb/thunderbird-crashes

This ^^

After re-installing Thunderbird the PC crash problem is solved. No more crashes.

Glad it worked out for you!

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → WORKSFORME

Thanks for the update. But, to the question please, did you not see a crash ID?

No, I did not see a crash ID.
Thunderbird started normally and worked for some time fine. Suddenly the blue screen appeared and the PC rebooted.

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