Closed Bug 186005 Opened 22 years ago Closed 22 years ago

Microsoft Support (KnowledgeBase) pages show information in two columns

Categories

(Tech Evangelism Graveyard :: English US, defect)

x86
Windows XP
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: rob, Assigned: susiew)

References

()

Details

Attachments

(1 file)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3b) Gecko/20021217 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3b) Gecko/20021217 When visiting http://support.microsoft.com/default.aspx?scid=kb;EN-US;q317949 using a Mozilla nightly from 17 December 2002, I see two copies of the information displayed in the central area. Experimenting with UA spoofing shows that spoofing Mozilla to be Netscape 6.2 makes the problem go away, but spoofing to Netscape 7.0 still shows the problem. Reproducible: Always Steps to Reproduce: 1. Go to http://support.microsoft.com/default.aspx?scid=kb;EN-US;q317949 Actual Results: Two copies of the information starting with "Socket Sharing Creates Data" is displayed. Expected Results: One copy of the information should be displayed
WFM. 2002121808 / XP.
WFM with Mozilla/5.0 (Windows; U; Win98; de-AT; rv:1.3b) Gecko/20021217 Screenshot of the problem?
Uploaded a screenshot of my mozilla window showing the problem page.
I do not see this in win2k with the xp ua string at all. The fact that it went away using a NS 6.2 ua string is interesting but it is not clear to me that this is really evangelism since we can not reproduce it using your ua string. Rob, update your build and see if you can still reproduce this.
I have gone back to the released version 1.3a and also discovered that a new profile did not exhibit the same effect. Much playing with various files in the my profile directory enabled me to work out that it was due to two lines in cookies.txt: broken profile: .support.microsoft.com TRUE / FALSE 1041379199 sd TECH .support.microsoft.com TRUE / FALSE 1041379199 SD TECH working profile: .support.microsoft.com TRUE / FALSE 1041379199 sd GD .support.microsoft.com TRUE / FALSE 1041379199 SD GD I have no idea why my profile ended up with those problem cookies! I have also resolved the bug as invalid as it's the only choice available that makes sense.
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago
Resolution: --- → INVALID
Product: Tech Evangelism → Tech Evangelism Graveyard
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