Closed Bug 1861491 Opened 2 years ago Closed 9 months ago

Updates to Full page translation article [off-train request]

Categories

(support.mozilla.org :: Knowledge Base Content, task)

Product:
support.mozilla.org
Component:
Knowledge Base Content
Type:
task

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: emilyw, Assigned: lsiebert)

References

(
URL
)

Details

Did you check out the steps and FAQs for submitting requests to the CX content team?

Note: Learn more at https://mozilla-hub.atlassian.net/wiki/spaces/MSS/pages/21430745/Mozilla+Support+Content

Is the content embargoed (yes or no)? NO

Note: If yes, please open Advanced Fields at the top left of this ticket, and check the Confidential Mozilla Employee Bug (non-security) box found near the bottom of the page.

Product

Choose one below and delete others. [REQUIRED]
Firefox

Select the type of request.

Choose one or more below and delete others. [REQUIRED]

Update existing article

Please provide a summary of the request. [REQUIRED]

2 updates:

  1. Add an FAQ that covers how to stop the translation panel from opening automatically. Draft of an answer to this: "When Firefox detects that a page is translatable, it will open the translation panel automatically. To turn this off, click the cog icon and select the "Always offer to translate" option to turn it off. Alternatively, you can choose to turn the panel off only for certain languages or sites by selecting "Never translate [language]" or "Never translate this site" respectively.

  2. Update the answer for "Why do I need to install languages?" as it is a bit misleading at the moment. New copy: "Installing languages enables Firefox to perform translations locally within your browser, prioritizing your privacy and security. As you translate, Firefox downloads partial language files as you need them. To pre-install complete languages yourself, access the language settings in Firefox Settings, General panel, in the Language and Appearance section under Translations.

  3. Please update the screenshot of the cog icon menu to feature the "Always offer to translate" option which should be on by default.

Is this an on- or off-train release? Please indicate the product version number, if applicable and add to the Summary field using the format of [Product V123]. [REQUIRED]

What is the anticipated release date? [REQUIRED]

Note: Content is typically published at, or within, 48 hours of the release.

Does the content need to be published prior to the release date? If so, when? [REQUIRED]

Does the content need to be localized in any languages outside of EN-US? If yes, please indicate which languages. [REQUIRED]

Note: Minimum of 10 days required for translation requests.

Please include any related JIRA/Github/Bugzilla tickets, documentation, demos or practical use cases. [REQUIRED]

Please include links to any design assets, visuals, figma files, etc. [REQUIRED]

Note: Please include final visual assets only.

Please add instructions for testing that will enable us to replicate the expected product behavior. [REQUIRED]

Does the content need approval prior to publishing? If so, by who? [REQUIRED]

Assignee: nobody → lsiebert
Summary: Updates to Full page translation article → Updates to Full page translation article [off-train request]

Updated are now live: https://support.mozilla.org/en-US/kb/website-translation
Thanks, Dayani, for reviewing my submission!

Status: NEW → RESOLVED
Closed: 9 months ago
Resolution: --- → FIXED
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