1861859 - mailto: links do not open if thunderbird is already open

Status: UNCONFIRMED

(Core :: Widget: Gtk, defect)

Description

[mozilla.crosspiece]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/119.0

Steps to reproduce:

When clicking on a "mailto:" link in Firefox, the default mail client (Thunderbird) will open to compose a new mail ONLY if the Thunderbird application is not running. If however, the thunderbird application is already running in the background, Firefox returns the error

"Close thunderbird. Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

A search on the internet shows that other people have experienced this same issue for many years, but that there is no obvious solution.

I am running Firefox on fedora linux (RPM, 119.0), and thunderbird (flatpak).

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Gtk' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[Martin Stránský [:stransky] (ni? me)]

Which desktop and Thunderbird version do you run? Mozilla uses DBus to pass the remote arguments....so do you have DBus service active?
You should have org.mozilla.thunderbird.* service available.

Comment 3

[mozilla.crosspiece]

Thanks for the response. First, I am using the fedora Flatpak from registry.fedoraproject.org, version 115.3.2.

Second, enabling "D-bus session bus" in Flatseal, and then restarting Thunderbird fixed the problem.

It seems to me that this was probably misconfigured in the flatpak. Do you have any idea who I should report this too?

Comment 4

[Martin Stránský [:stransky] (ni? me)]

(In reply to mozilla.crosspiece from comment #3)

Thanks for the response. First, I am using the fedora Flatpak from registry.fedoraproject.org, version 115.3.2.

Second, enabling "D-bus session bus" in Flatseal, and then restarting Thunderbird fixed the problem.

It seems to me that this was probably misconfigured in the flatpak. Do you have any idea who I should report this too?

Sorry, no idea.

Comment 5

[mozilla.crosspiece]

This problem seems to have resolved itself after upgrading to fedora 39 and GNOME 45.