1861884 - YouTube videos don't load

Status: RESOLVED WORKSFORME

(Web Compatibility :: Site Reports, defect)

Description

[baloghpeter70]

Attachment: 20231029.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0

Steps to reproduce:

First of all: I tried reporting it through webcompat; it got closed instantly due to it being 'invalid.' So, when I open a youtube video normally with left click, the page loads up normally. However, if I open it with middle click or right click -> open in new tab, or when I open a link, the page doesn't load (see: image). I also tried it in troubleshoot mode, and the problem is still there.

Comment 1

[Ardelean Oana, Desktop Test Engineering [:oardelean]]

Hello , thank you for the bug report!
Unfortunately I was not able to reproduce your issue. Would you be so kind as to answer a few questions so we can investigate this further?

• Does this issue happen with a new profile? Here is a link on how to create one: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
• Does this issue happen with latest nightly? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
• Could you please attach your about:support info?

Thank you.

Comment 2

[baloghpeter70]

Q: Does this issue happen with a new profile?
A: Somehow no.
Q: Does this issue happen with latest nightly?
A: No.
Q: Could you please attach your about:support info?
A: https://justpaste.it/bvp81

Comment 3

[baloghpeter70]

Update: After clearing startup cache in about:support, the bug "fixed itself" (?). I'm not sure if it was the startup cache or another problem that disappeared randomly, but for now it works. I'm not sure if I should mark this as resolved, so I won't do it in case there is still something to be done about this.

Comment 4

[Ardelean Oana, Desktop Test Engineering [:oardelean]]

Thank you for confirming! I'm marking this as RESOLVED WORKSFORME for now. If the bug is reproducible again for you( and clearing the cache doesn't fix the issue), feel free to re-open this.