1862661 - Open tabs disappeared

Status: NEW

(Firefox for Android :: Tabs, defect, P3)

Description

[szefu3]

Steps to reproduce:

I use firefox on android on my smartphone and I have a big problem. I used to have over 100 opened tabs in the tabs window. I used to browse them, some of them every day for few months. They never got deleted or disappeared (even thought I was clearing cache etc) until last night. Somehow they all disappeared I don't know why. It happened when I was opening the firefox app few times and closing it (swiping away with my finger) from the open apps list. I don't know what's happenend, maybe I made some click combination or something else but the next time I opened the app I saw 0 tabs. I tried to restore them using closed tabs or last tabs but it was not possible. Is there any chance to restore them?

I still have the long history of browser (not sure why because I used to clear cache and memory) but there are like thousands of websites that mulptiplied every day and it's hard to browse everything, especially on a smartphone. If there is no option to manually restore tabs and the only way is to go through all those websites in the browser's history - can I send it to my firefox on PC so the browsing is more comfortable and faster?

Actual results:

Swiped away the firefox app from my open apps list on my xiaomi

Expected results:

Firefox should open the last viewed tab and show all open tabs on the list

Comment 1

[szefu3]

Attachment: 2023-11-01-16-07-40-aefb3c.png

Comment 2

[Adina Petridean QA [:apetridean]]

Hi, thanks for reporting.

I was unable to reproduce this issue on the latest Nightly 1221.0a1 from 03.11.2023 or on Firefox 119.0 using a Xiaomi Pad5 (Android 13).
It's possible that the issue occurred due to accidentally tapping on 'Close all tabs' from the three-dot menu in the tabs section. Please note that the recently closed tabs list can save up to 10 tabs.

To further investigate the issue you're facing, could you please provide the following additional information?

• Details regarding the Device used, OS, Android version;

Thanks!

Comment 3

[jackyzy823]

I guess there's some possibility that the file mozilla_compoents_session_storage_gecko.json which stores opening tabs would corrupt when quickly closing and reopening.

Comment 5

[BugBot [:suhaib / :marco/ :calixte]]

Clear a needinfo that is pending on an inactive user.

Inactive users most likely will not respond; if the missing information is essential and cannot be collected another way, the bug maybe should be closed as INCOMPLETE.

For more information, please visit BugBot documentation.

Comment 6

[Denis Müller [:Webworkr]]

Maybe related to bug 1837010?