live video crash
Categories
(Core :: Graphics, defect)
Tracking
()
People
(Reporter: 2412045439, Unassigned, NeedInfo)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0
Steps to reproduce:
open huya.com ,full screen,watch
Actual results:
I was watching s13 in huya.com, last about an hour ,the full screen picture start to crash,and all my movements to pc act slow and picture was not correct.I can only push the power button to reboot ,even ctrlaltdot act so slow.I wonder if it is because of the firefox bug or windows11,or the hardware acceleration which I turned on
Expected results:
long time watching ,not crash , can back from full screen,display correct picture.While this breaks out,the screen will display crashed picture fragments around my monitor,rather than correct hole complete picture.
Comment 1•1 year ago
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The Bugbug bot thinks this bug should belong to the 'Core::Graphics' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.
Comment 2•1 year ago
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Thanks for reporting this problem. To give us more information about your system, could you visit the URL about:support
, click on the button labeled "Copy text to clipboard", and paste it into Bugzilla? Bugzilla should offer to add the text as an attachment, and prompt you for a summary; just type "about:support" and hit "Ok".
Updated•1 year ago
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Reporter | ||
Comment 3•1 year ago
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(In reply to Jim Blandy :jimb from comment #2)
Thanks for reporting this problem. To give us more information about your system, could you visit the URL
about:support
, click on the button labeled "Copy text to clipboard", and paste it into Bugzilla? Bugzilla should offer to add the text as an attachment, and prompt you for a summary; just type "about:support" and hit "Ok".
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"sizeBytes": 32768,
"sizePerc": 0.6,
"sequentialityPerc": 36.3,
"entity": "moz_places_extra",
"count": 0
},
{
"efficiencyPerc": 0,
"pages": 1,
"sizeBytes": 32768,
"sizePerc": 0.6,
"sequentialityPerc": 36.3,
"entity": "moz_historyvisits_extra",
"count": 0
}
]
}
Comment 4•1 year ago
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Hi 2412045439, can you attach firefox profiler withe media setting during video playback with the STR of comment 0? Thank you.
https://profiler.firefox.com/
Reporter | ||
Comment 5•1 year ago
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(In reply to Sotaro Ikeda [:sotaro] from comment #4)
Hi 2412045439, can you attach firefox profiler withe media setting during video playback with the STR of comment 0? Thank you.
https://profiler.firefox.com/
while it is happening,I can not control my computer except reboot,and it only happens after a long time watching,hard to recurrent.
Comment 6•1 year ago
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Hi 2412045439, can you check if any of the followings address the problem?
- [1] Disable Reuse decoder device
- set pref gfx.direct3d11.reuse-decoder-device to false in about:config
- Restart Firefox
- [2] Disable video overlay of hardware decoded video
- set pref gfx.webrender.dcomp-video-hw-overlay-win to false in about:config
- Restart Firefox
- [3] Disable WebRender native compositor
- set pref gfx.webrender.compositor to false in about:config
- Restart Firefox
- [4] Disable DirectComposition
- set pref gfx.webrender.dcomp-win.enabled to false in about:config
- Restart Firefox
Updated•10 months ago
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Description
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