User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.3a) Gecko/20021212 Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.3a) Gecko/20021212 Not sure, but it might be due to MSN SMTP servers. Reproducible: Always Steps to Reproduce: 1. SEND 2. A 3. MESSAGE ;) Actual Results: CRASHED Expected Results: sent the message
more informations please (like a talkback ID or a stack trace from a debug build)
It's possible this could be a replica of bug 186320. Here are some recent nightly TB ids: TB15939027X, TB15938841H, TB15938791Z, TB15938732K, TB15938703M
This is happening to me with Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3b) Gecko/20030123. Crash ID: TB16540884E, TB16540620Y, TB16540243Z, TB16539866E
Turing off automatic spell check fixed this for me... Good call on the bug reference.
Reporter, to troubleshoot this problem, please follow these steps. When you reply, make sure to include your operating system version, and the build ID. The build ID is located in the Mozilla title bar. If the problem is sovled, please indicate what step solved it. 1. Make sure that the test machine you're running is in good condition. On Windows 9x, run scandisk. On Windows NT/2000/XP, error-check the drives. On *nix, check for filesystem errors. Furthermore, if you have an antivirus program, make sure the antivirus definitions and program files are up to date. Make sure you have recently scanned the system for viruses, and removed any you find. Once this is complete, can you still reproduce the problem? 2. Download and install the latest trunk nightly build. Running a nightly build has a slight amount of risk involved. Back up your Mozilla data including your bookmarks before proceeding. You can download the latest nightly build from ftp://ftp.mozilla.org/pub/mozilla/nightly/latest . For example, for Windows, download the file mozilla-win32-installer-sea.exe. Uninstall your current Mozilla build. Make sure the new directory where you will install the new build is completely empty, except for any plugins subdirectory. Install the nightly build. Having done that, can you still reproduce the problem? 3. If it still fails, exit Mozilla. Go to your profile directory. Find the file xul.mfl (or xul.mfasl on *nix). Rename it. Restart Mozilla. Does that solve the problem? Before following the next steps, create an SMTP log. Attach the SMTP log to this bug. The steps for creating the log can be found here: http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap 4. Is the computer you are running Mozilla on running an antivirus program? If so, please detail what program and what version it is. Temporarily disable the antivirus program. Then try to reproduce the problem you describe. Does the problem still occur? 5. Go to Edit | Mail & Newsgroup Account Settings | Outgoing Server (SMTP) and check "never" on whether to use a secure connection (SSL). Now try to reproduce the problem. Does it still occur? 6. Go to Edit | Mail & Newsgroup Account Settings. In the appropriate account, under Copies & Folders, unselect "place a copy in." Now try to reproduce the problem. Does it still occur? If this works, is this an IMAP account? Are there many messages in the sent folder? 7. Is the computer behind a firewall? If so, temporarily disable it, or put the computer directly on the Internet. Can you still reproduce the problem? If not, what product and version number is the firewall? 8. Delete all your SMTP server entries. Exit Mozilla. Restart Mozilla. Recreate all your SMTP server entries. Can you still reproduce the problem? 9. Do you have spellchecker installed? If so, disable it or remove it. Does that solve the problem? If none of these steps work, please attach an SMTP log.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 15 years ago
Resolution: --- → WORKSFORME
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