- Mozilla renders frame contents blank



Tech Evangelism Graveyard
16 years ago
3 years ago


(Reporter: Felipe Alfaro Solana, Unassigned)





(1 attachment)



16 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.3a) Gecko/20021212
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.3a) Gecko/20021212

Mozilla is unable to render the contents of a frame of my banking web site: the
frame is simply rendered blank, although it contains a lot of code.

Due to privacy concerns, I can't let you in to check, but I can send you a
tar-gzipped file with the contents of that page as saved by Mozilla with
File->Save As command.

In the past, the page was rendered correctly. I don't know if now it's rendered
blank by changes on Mozilla code or changes in the banking pages HTML code.

Reproducible: Always

Steps to Reproduce:
1. Open the tar-gzipped file with the page contents and you'll see the main
(big) frame is not rendered (it's blank).

Actual Results:  
Some frames aren't correctly rendered: they are blanked.

Expected Results:  
The frames should contain my banking last transactions rendered.

Comment 1

16 years ago
Created attachment 109927 [details]
The contents of the page that Mozilla is unable to render correctly

Comment 2

16 years ago
js syntax errors and lyref not defined -> tech evang
Component: Layout: HTML Frames → Europe: West
Ever confirmed: true
Product: Browser → Tech Evangelism
Version: Trunk → unspecified
Bad browser sniffing :

ns4 = (document.layers) ? true:false;
ie4 = (document.all) ? true:false;
if (ns4) { lyref="document.layers."; layer=document.layers; estilo="";
show="show"; hide="hide"; }
if (ie4) { lyref="document.all."; layer=document.all; estilo=".style";
show="visible"; hide="hidden"; }

There is a general purpose online form (buzón link on top of the screen)

Felipe, do you know another person we could contact in your bank ? 


Comment 4

16 years ago
Currently, I don't know of another person on my bank you can contact to.

I have been looking for support contacts. For genetal support problems, you can
call the following international, no toll-free number: 34963995017. Also, there
is a form once I'm logged on to my account I can use to place a support question.

I haven't still found an e-mail address I can use to send support questions, but
I will try to get one.

Meanwhile, I can act as a proxy between you and my bank.

Comment 5

16 years ago
->component owner
Assignee: frame → nitot
QA Contact: amar → brantgurganus2001
Summary: Mozilla renders frame contents blank → - Mozilla renders frame contents blank
Felipe Alfaro Solana: have you already asked them about the problem?

Comment 7

15 years ago
tech evang june 2003 reorg
Assignee: nitot → spanish
Component: Europe: West → Spanish
QA Contact: brantgurganus2001 → spanish
Last Resolved: 14 years ago
Resolution: --- → FIXED
Product: Tech Evangelism → Tech Evangelism Graveyard
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