Open Bug 1864457 Opened 2 years ago Updated 2 years ago

Mails (IMAP) do not get downloaded on startup (despite configuration)

Categories

(MailNews Core :: Networking: IMAP, defect)

Thunderbird 115
defect

Tracking

(Not tracked)

UNCONFIRMED

People

(Reporter: c.reinhardt, Unassigned)

Details

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(2 files)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0

Steps to reproduce:

All my mail accounts (all IMAP) are configured in the server settings to "Check for new messages on startup".

When I open TB I should see all new mails for all accounts straight away. This used to work for years ...

Actual results:

Since a couple of weeks, after an update, the download on startup does not happen anymore. (I assume it happens after the update to 115.3.2 on 11th October ... but I'm not 100 % sure)

Only if I click on a specific inbox in the left pane and then click on the download messages icon the new mails suddenly appear.

Expected results:

I open TB and it downloads all new mails from all my accounts.

Component: Untriaged → Networking: IMAP
Product: Thunderbird → MailNews Core

Hi TB Community!

I still experience the problem described above. Actually I realized it is even worse ...

Until now I thought I only have to download mails manually for each account by clicking "Get messages" for each account.
Now I just found out that despite doing this mails do not get downloaded.

Attached you'll see a mail from my current inbox in TB. For the specific mail account it does not show any messages for today.
When I check out the same account via webmail, there are 5 mails from today already ... but they don't get downloaded to TB. That worries me now because before I thought, I need to pull mails manually. Not comfortable. But OK ... at least I get all my mails. Now I have realized that some mails do not get downloaded ... so maybe I miss something.

Is there any way I can fix this?

Best,
Christian

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