Closed Bug 1866279 Opened 1 year ago Closed 1 year ago

Startup on Mac fails beginning with daily 2023-10-28

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Version:
Thunderbird 121
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 1866098

People

(Reporter: cm, Unassigned, NeedInfo)

Details

(Keywords: hang)

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:121.0) Gecko/20100101 Firefox/121.0

Steps to reproduce:

I tried to update Thunderbird 121.01a through the nightly channels.
It downloads the update and installs it. After restarting the programme, nothing happens - Thunderbird just hangs up

Actual results:

Force close was used and Thunderbird restarted, but it does not start.
The last actual version that works is of October 27.

Expected results:

Restart of Thunderbird for normal usage

Thanks for reporting this.

Do you have a master password set on Thunderbird? Then you seeing bug 1866098.

Flags: needinfo?(cm)
Summary: Installation of daily updates on Mac fails → Installation of daily updates on Mac fails starting 2023-10-28

(In reply to Wayne Mery (:wsmwk) from comment #1)

Thanks for reporting this.

Do you have a master password set on Thunderbird? Then you seeing bug 1866098.

Yes - a master password is set.

Yesterday, I was tyring a work-around: deletion of Thunderbird 121.01a and manual installation of 122.01a. It tdid not work. Then trying to revert back to 121.01a of 27.10.2023 it brought the message, that the profile had been changed by a newer version and that it was incompatable.

Flags: needinfo?(cm)

Thank you for pointing me to bug 1866098

I compared the indications - and most of them fit.
I now deactivated the master password and the update went through perfectly.
After that re-activated the master password.

Luckily the mac timemachine enabled a restoration of the profile.

I guess this bug is still open?
Thanks for the support
Christian

So you're saying on daily it's working fine even with master password enabled?

(In reply to cmadelung from comment #3)

I now deactivated the master password and the update went through perfectly.
After that ... re-activated the master password.

(In reply to Magnus Melin [:mkmelin] from comment #4)
So you're saying on daily it's working fine, even with master password enabled?

cmadelung ?

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Component: Installer → General
Duplicate of bug: 1866098
Flags: needinfo?(cm)
Keywords: hang
Resolution: --- → DUPLICATE
Summary: Installation of daily updates on Mac fails starting 2023-10-28 → Startup on Mac fails beginning with daily 2023-10-28
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