Closed Bug 1867173 Opened 2 years ago Closed 2 years ago

Remove Top Pick references from the Desktop Firefox Suggest article [off-train]

Categories

(support.mozilla.org :: Knowledge Base Content, task)

Product:
support.mozilla.org
Component:
Knowledge Base Content
Type:
task

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: nsuresh, Assigned: lsiebert)

Details

Did you check out the steps and FAQs for submitting requests to the CX content team?

Note: Learn more at https://mozilla-hub.atlassian.net/wiki/spaces/MSS/pages/21430745/Mozilla+Support+Content
Yes

Is the content embargoed (yes or no)? [REQUIRED]

Note: If yes, please open Advanced Fields at the top left of this ticket, and check the Confidential Mozilla Employee Bug (non-security) box found near the bottom of the page.
No

Product

Choose one below and delete others. [REQUIRED]
Firefox

Select the type of request.

Choose one or more below and delete others. [REQUIRED]
Update existing article

Please provide a summary of the request. [REQUIRED]

The ‘Top Pick’ feature for Firefox Suggest Desktop has been deprecated but it’s still in our KB articles:

  1. https://support.mozilla.org/en-US/kb/firefox-suggest
  2. https://support.mozilla.org/en-US/kb/firefox-suggest-faq

We would like the CX content team to revise the article

Is this an on- or off-train release? Please indicate the product version number, if applicable and add to the Summary field using the format of [Product V123]. [REQUIRED]

Not linked to a release

What is the anticipated release date? [REQUIRED]

Note: Content is typically published at, or within, 48 hours of the release.
At the earliest convenience

Does the content need to be published prior to the release date? If so, when? [REQUIRED]

No release date for this request

Does the content need to be localized in any languages outside of EN-US? If yes, please indicate which languages. [REQUIRED]

Note: Minimum of 10 days required for translation requests.
No, this feature is only available en-US

Please include any related JIRA/Github/Bugzilla tickets, documentation, demos or practical use cases. [REQUIRED]

Please include links to any design assets, visuals, figma files, etc. [REQUIRED]

Note: Please include final visual assets only.

Please add instructions for testing that will enable us to replicate the expected product behavior. [REQUIRED]

Does the content need approval prior to publishing? If so, by who? [REQUIRED]

Nive Suresh, Chris Bellini

Flags: needinfo?(lsiebert)
Assignee: nobody → lsiebert
Flags: needinfo?(lsiebert)

Content updated: https://support.mozilla.org/en-US/kb/firefox-suggest-faq and https://support.mozilla.org/en-US/kb/firefox-suggest
Nive, could you look over these updates and tell me if we can close this ticket? Thanks!

Status: NEW → RESOLVED
Closed: 2 years ago
Flags: needinfo?(nsuresh)
Resolution: --- → FIXED
Status: RESOLVED → REOPENED
Resolution: FIXED → ---

I think this looks good! Do you happen to have a copy of the previous page?

Flags: needinfo?(nsuresh)

I edited the articles directly on SUMO so you can find the earlier versions here (the links will take you to the article's edit history): https://support.mozilla.org/en-US/kb/firefox-suggest/revision/262427 / https://support.mozilla.org/en-US/kb/firefox-suggest-faq/revision/262471

Status: REOPENED → RESOLVED
Closed: 2 years ago → 2 years ago
Resolution: --- → FIXED
Summary: Remove Top Pick references from the Desktop Firefox Suggest article → Remove Top Pick references from the Desktop Firefox Suggest article [off-train]
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