186930 - Norton deletes entire mail folder for one infected message

Status: RESOLVED DUPLICATE of bug 116443

(MailNews Core :: Backend, defect)

Description

[Mitchell Stoltz (not reading bugmail)]

I'm not sure this is a bug, but it is unfortunate:
if a local mail message contains a virus, and you tell Norton to DELETE the file
that has the virus, it wipes out the entire mail folder (the only file that
exists). Obviously, this is a consequence of storing all messages in the same
file, which is beneficial for other reasons. I'm not sure what we can do about
this, but I wanted to get some comments.

Comment 1

[Seth Master]

This also occurs if you leave symantec antivirus on its default setting of scan
all files with real-time scanning, if a virus is found in the file, it
quarantine's the file, making the file un-usable unless an action is taken in
the quarantine option of symantec antivirus.

Comment 2

[Kevin Teuscher]

*** This bug has been marked as a duplicate of 116443 ***