Closed Bug 187092 Opened 22 years ago Closed 21 years ago

Import from Outlook Express fails despite summary report success stats

Categories

(MailNews Core :: Import, defect)

x86
Windows 2000
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: stephen.w.wright, Assigned: cavin)

References

Details

User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-US; rv:1.2.1) Gecko/20021130 Build Identifier: Latest Mozilla (1.21) running on Windows 2000 (Windows ME) This problem happened on my brother's Window ME system. We downloaded the latest Mozilla on Dec 27th. Since he used Outlook Express, our first move after install was to import his email. The process appeared to run flawlessly, and the report generated by Mozilla looked great - but when we went to access the inbox, there was no email present. Reproducible: Always Steps to Reproduce: 1.Bring up mozilla 2.choose the news/mail subsystem 3.import (from outlook) Actual Results: lots of disk activity a full report of the import process, ie, 200 from inbox, 150 from mensgroup, etc. No email was found in the inbox, etc. Expected Results: Some more info on the process, ie, location of temp files that contained the results of the outlook to system extract. We could have looked at the intermediate results for some clues as to what had gone wrong. Bug being reported is "import from outlook failed". A secondary problem with import was with the address book. All of the top level addresses were imported, but all of the groups (mail-lists) were empty; the list name was present, but the list contents (the email addresses belonging to list name) were empty.
URL: N/A
Blocks: 206822
Sorry to ask the stupid question, but did you expand the Local Folders tree and look in there, rather than in the default email account? Also, is this reproducible on a recent build (either your machine or your brother's)?
Summary: Import from Outlook fails; summary report looks great but NO actual email gets xfered. → Import from Outlook Express fails despite summary report success stats
nonresponse > invalid. Reporter, reopen with answers to comment 2, as well as any further reproducibility info (e.g. behavior in current builds) and whether the Outlook Express info was stored in a non-default location. A note regarding 206822 and 189648 - they both concern Outlook, not OE. Probably unrelated.
Status: NEW → RESOLVED
Closed: 21 years ago
Resolution: --- → INVALID
Product: MailNews → Core
Product: Core → MailNews Core
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