187141 - mozilla.exe - Entry Point Not Found errors when launching 1.3a Browser on Win2k

Status: RESOLVED WORKSFORME

(SeaMonkey :: General, defect)

Description

[Robert Story]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3a) Gecko/20021212
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3a) Gecko/20021212

When launching the Browser or Mail windows in 1.3a, the following errors are
encountered:

mozilla.exe - Entry Point Not Found

The procedure entry point ??1nsProxyObjectCallInfo@@UAE@XZ could not be located
in the dynamic link library xpcom.dll.

and then a second:
mozilla.exe - Entry Point Not Found

The procedure entry point ??1nsAVLTree@@QAE@XZ could not be located in the
dynamic link library xpcom.dll.

Once the window is launched, you are unable to open any other Mozilla windows
until you end the process mozilla.exe.

Reproducible: Always

Steps to Reproduce:
1. Upgraded from 1.2.1 to 1.3a
2. Open Browser or Email app


Actual Results:  
Encountered Entry Point Not Found errors

Expected Results:  
Launched without error

Comment 1

[Frederic Bezies]

Reporter : did you overwrite 1.2.1 release ?

If so, you made a *big* mistake, cf 1.3a release notes :

http://www.mozilla.org/releases/mozilla1.3a/

"Installation Notes

Install into a new empty directory. Installing on top of previously installed
builds may cause problems."

If you overwrite 1.2.1 release, try this :

- uninstall mozilla 1.3a
- delete mozilla folder (before do a backup of your plugins directory)
- in your profile directory (see release notes to find it), remove chrome and
cache directory, xul.mfl file.
- now install again 1.3a release.

Did this work ?

Comment 2

[Robert Story]

This worked.
I make a habit of reading the release notes before installing, so I'm not sure
how I missed this.  Thanks for the assist!

Comment 3

[Jason Bassford]

Reopening to resolve properly.

Comment 4

[Jason Bassford]

-> WORKSFORME