Closed
Bug 187408
Opened 20 years ago
Closed 9 years ago
microsoft.com - Windows Online Crash Analysis doesn't allow bug submittal with Mozilla
Categories
(Tech Evangelism Graveyard :: English US, defect)
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: lmorley, Unassigned)
References
()
Details
(Keywords: top100, top500)
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2) Gecko/20021126 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2) Gecko/20021126 I've only discovered this issue since XP SP1, as with all previous releases Windows Crash Analysis always went through IE regardless of my primary browser. Now, because of my custom options under "Set Program Access and Defaults" (elaborated on below), Online Crash Analysis now opens up in Mozilla. Due to what seems to be a Evangelism issue, I get the following message: "Requirements To track the status of an error report, you must be running Internet Explorer 5 or later or Netscape version 6 or later, and you must have a valid Microsoft Passport. To download the latest version of Internet Explorer, visit the Microsoft Web site. To get a Passport, visit the Microsoft Passport Web site. For Windows 2000 error reports, a Premier account is required. For more information about Premier accounts, see Product Support Services on the Microsoft Web site. The Windows Online Crash Analysis Web service requires that both JavaScript and cookies are enabled in your browser in order to retain and display your customer data while navigating through the site. JavaScript is used to create dynamic content on the Web pages. All cookies used by the WOCA service are memory cookies and expire when you navigate away from the WOCA site or close your browser. This information is used by our service to retain your preferences while using the site. No personal information is written to your hard drive or shared outside of our service. Microsoft Passport also requires JavaScript support and cookies. To find out more about the Microsoft Passport service and requirements, visit the Microsoft Passport Web site." I'm assuming this is a server-side code issue. It's either an evangelism issue, or Mozilla somehow doesn't support passport/etc as Microsoft would have it- which seems impossible due to the fact that it says Netscape 6+ is fine. Reproducible: Always Steps to Reproduce: 1. set up windows xp (must be SP1!) with the following option under "set program access and defaults" (found in the same area as "add or remove programs") choose a default browser: (x) use my current browser (if mozilla is set to be the default browser- there is no option for mozilla, it only sees IE and netscape.) [x] allow access to IE. I'm assuming options for mail, media, and messaging have no impact; just in case it's relevant, however, I've denied access to Windows Messenger as well as the MS JVM. 2. crash windows (oh, i wish this were more difficult) 3. submit bug report 4. wait for mozilla browser to come up Actual Results: A page with the following text appears: "Requirements To track the status of an error report, you must be running Internet Explorer 5 or later or Netscape version 6 or later, and you must have a valid Microsoft Passport. To download the latest version of Internet Explorer, visit the Microsoft Web site. To get a Passport, visit the Microsoft Passport Web site. For Windows 2000 error reports, a Premier account is required. For more information about Premier accounts, see Product Support Services on the Microsoft Web site. The Windows Online Crash Analysis Web service requires that both JavaScript and cookies are enabled in your browser in order to retain and display your customer data while navigating through the site. JavaScript is used to create dynamic content on the Web pages. All cookies used by the WOCA service are memory cookies and expire when you navigate away from the WOCA site or close your browser. This information is used by our service to retain your preferences while using the site. No personal information is written to your hard drive or shared outside of our service. Microsoft Passport also requires JavaScript support and cookies. To find out more about the Microsoft Passport service and requirements, visit the Microsoft Passport Web site." Expected Results: The bug is submitted.
Comment 1•20 years ago
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Liam, if it works with your ua string set to Netscape 6 then it is a simple server side change in their ua detection. Can you test it with a NS6 ua string?
Blocks: MS
Summary: oca.microsoft.com - Windows Online Crash Analysis doesn't allow bug submittal with Mozilla → microsoft.com - Windows Online Crash Analysis doesn't allow bug submittal with Mozilla
Comment 2•20 years ago
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*** Bug 187725 has been marked as a duplicate of this bug. ***
Comment 3•20 years ago
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RenA confirmed that the issue is NS only ua detection.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Comment 4•20 years ago
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tech evang june 2003 reorg
Assignee: susiew → english-us
QA Contact: zach → english-us
Reporter | ||
Comment 5•20 years ago
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i just recently accidentally tried running windows update from Mozilla, and received a new message- this time it says to only use IE. So apparently you can't use Netscape anymore either... which means it's no longer an Evangelism bug (or a bug at all), right? it's "fixed"?
Comment 6•20 years ago
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Liam, windows update is different from this I think. Windows Update uses ActiveX and as such has never been supported.
Reporter | ||
Comment 8•20 years ago
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Bob, what was i thinking. i plead temporary stupidity.
Comment 9•14 years ago
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Is this still an issue ?
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Comment 10•9 years ago
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URL is obsolete. [closeme]
Updated•9 years ago
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Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → INVALID
Updated•8 years ago
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Product: Tech Evangelism → Tech Evangelism Graveyard
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Description
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