1874287 - Create article for disabling Relay Integration

Status: RESOLVED FIXED

(support.mozilla.org :: Knowledge Base Content, task)

Description

[JC]

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Note: Learn more at https://mozilla-hub.atlassian.net/wiki/spaces/MSS/pages/21430745/Mozilla+Support+Content

Is the content embargoed (yes or no)? [REQUIRED]

Note: If yes, please open Advanced Fields at the top left of this ticket, and check the Confidential Mozilla Employee Bug (non-security) box found near the bottom of the page.
Not Embargoed

Product

Choose one below and delete others. [REQUIRED]
Relay

Select the type of request.

Choose one or more below and delete others. [REQUIRED]
New article
Update existing article

Please provide a summary of the request. [REQUIRED]

Users have been finding it difficult to identify the difference between the Relay Add-on and the Relay Password integration. Users have been visiting https://support.mozilla.org/en-US/kb/how-enable-disable-firefox-relay-icon-on-online-fields-and-websites trying to disable the integration instead of https://support.mozilla.org/en-US/kb/relay-integration#w_how-can-i-remove-firefox-relay-from-my-password-manager. As a result, we should create a different article for disabling the Relay Password integration. We should also create a note on the Add-on article for inquiring integration users who navigate to the wrong article.

Is this an on- or off-train release? Please indicate the product version number, if applicable and add to the Summary field using the format of [Product V123]. [REQUIRED]

off-train

What is the anticipated release date? [REQUIRED]

Note: Content is typically published at, or within, 48 hours of the release.
N/A

Does the content need to be published prior to the release date? If so, when? [REQUIRED]

Can be published any time, features are both live.

Does the content need to be localized in any languages outside of EN-US? If yes, please indicate which languages. [REQUIRED]

Note: Minimum of 10 days required for translation requests.
Standard locales (EFIGS)

Please include any related JIRA/Github/Bugzilla tickets, documentation, demos or practical use cases. [REQUIRED]

N/A

Please include links to any design assets, visuals, figma files, etc. [REQUIRED]

Note: Please include final visual assets only.
N/A

Please add instructions for testing that will enable us to replicate the expected product behavior. [REQUIRED]

1. Visible SuMO
2. Select Relay
3. Try and find information on the Relay password integration without using the words "password manager"
   Observe it's challenging to find password integration disabling steps without knowing the exact name

Does the content need approval prior to publishing? If so, by who? [REQUIRED]

Luke Crouch

Comment 1

[Lucas Siebert]

I noticed this content request has been on hold for a few months, and wanted to check in to see if there have been any updates. If there’s anything to share, please feel free to add the links and close the ticket as FIXED when you have a moment.

Comment 2

[Alice Wyman]

For the record, the https://support.mozilla.org/en-US/kb/how-enable-disable-firefox-relay-icon-on-online-fields-and-websites article was updated on Oct 25 2024 in this revision with the comment, Bug 1874287. See the following page to compare the new content with the previous revision*:
https://support.mozilla.org/en-US/kb/how-enable-disable-firefox-relay-icon-on-online-fields-and-websites/compare?locale=en-US&to=287458&from=277142
[*] To view the content of the previous version of this article, see https://support.mozilla.org/en-US/kb/how-enable-disable-firefox-relay-icon-on-online-fields-and-websites/revision/277142 and select Revision Content.

Note that the article title was also changed, from How to enable/disable the Firefox Relay icon on online fields and websites
to the current title, How to disable the Firefox Relay autofill icon on online fields and websites .

Comment 3

[Alice Wyman]

Lucas, Since the How to disable the Firefox Relay autofill icon on online fields and websites article is now about disabling Relay Integration in the Firefox Password Manager and is no longer about the Relay extension, I have a revision pending to replace the articles in the Related articles section. Can you review? See https://support.mozilla.org/en-US/kb/how-enable-disable-firefox-relay-icon-on-online-fields-and-websites/history

Comment 4

[Lucas Siebert]

(In reply to Alice Wyman from comment #3)

Lucas, Since the How to disable the Firefox Relay autofill icon on online fields and websites article is now about disabling Relay Integration in the Firefox Password Manager and is no longer about the Relay extension, I have a revision pending to replace the articles in the Related articles section. Can you review? See https://support.mozilla.org/en-US/kb/how-enable-disable-firefox-relay-icon-on-online-fields-and-websites/history

The revision is now live. Appreciate the help, Alice!

Comment 5

[Dayana]

This ticket has been on hold for a few months and updates were discussed until a couple of days ago. Could we please confirm that this is now done and close it?