Closed Bug 1874378 Opened 2 years ago Closed 3 months ago

Blank message list and "Uncaught TypeError: multiMessageBrowser.contentWindow.gMessageSummary is undefined"

Categories

(Thunderbird :: Folder and Message Lists, defect)

Thunderbird 115
defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: lopezibanez, Unassigned)

Details

(Keywords: intermittent-testcase)

Steps to reproduce:

Sometimes when I open Thunderbird, the list of messages does not appear and it remains blank even after switching folders, switching tabs and performing other operations. TB seems to be working on the background normally, except the list of messages never shows. I also noticed the error being repeated every time I switch folders:

Uncaught TypeError: multiMessageBrowser.contentWindow.gMessageSummary is undefined
clearMessages chrome://messenger/content/about3Pane.js:5871
clearAll chrome://messenger/content/about3Pane.js:5798
_onSelect chrome://messenger/content/about3Pane.js:2512
handleEvent chrome://messenger/content/about3Pane.js:1591
set selectedRow chrome://messenger/content/tree-listbox.js:481
_onClick chrome://messenger/content/tree-listbox.js:106
handleEvent chrome://messenger/content/tree-listbox.js:76
4 about3Pane.js:5871:5
clearMessages chrome://messenger/content/about3Pane.js:5871
clearAll chrome://messenger/content/about3Pane.js:5798
_onSelect chrome://messenger/content/about3Pane.js:2512
handleEvent chrome://messenger/content/about3Pane.js:1591
set selectedRow chrome://messenger/content/tree-listbox.js:481
_onClick chrome://messenger/content/tree-listbox.js:106
handleEvent chrome://messenger/content/tree-listbox.js:76

Are you still seeing this with version 115.9.0 or newer?

Component: Untriaged → Folder and Message Lists
Flags: needinfo?(lopezibanez)
Summary: Uncaught TypeError: multiMessageBrowser.contentWindow.gMessageSummary is undefined → Blank message list and "Uncaught TypeError: multiMessageBrowser.contentWindow.gMessageSummary is undefined"

Yes, but it occurs quite randomly and I cannot reliably trigger it.

Flags: needinfo?(lopezibanez)

Still see this in version 128 or newer?

Flags: needinfo?(lopezibanez)

Closing this bug as INCOMPLETE due to inactivity from the reporter.

If you're able to provide new/requested information then we can re-open this.

Status: UNCONFIRMED → RESOLVED
Closed: 3 months ago
Flags: needinfo?(lopezibanez)
Resolution: --- → INCOMPLETE
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