1876296 - Form entries not saved

Status: RESOLVED WORKSFORME

(Toolkit :: Password Manager, defect)

Description

[meister_philipp]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:122.0) Gecko/20100101 Firefox/122.0

Steps to reproduce:

Submit a webform (e.g. login on bugzilla.mozilla.org). Logout, go to Login again and klick in a form field.

Actual results:

No suggested form entries are presented.

Expected results:

The previousley entered form entry (e.g. the Email when logging in to bugzilla.mozilla.org) should be presented.

All settings according to https://support.mozilla.org/en-US/kb/firefox-doesnt-save-web-form-entries are set correctly. A few days ago this worked fine, maybe its a new bug after an update. Already purged Firefox (incl. user data) and reinstalled it, same problem.

Comment 1

[Negritas Sergiu, Desktop QA]

Hello! thank you for submitting this issue unfortunately I wasn't able to reproduce the issue using firefox 124.0a1 (2024-01-29) on Ubuntu 22.04. Could you please answer the following questions in order to further investigate this issue

1. Does this issue happen with a new profile? Here is a link on how to create one: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
2. Does this issue happen in the latest nightly? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
3. Do you have any addons installed? If yes could you please list them?

Comment 2

[Dimi Lee [:dimi]]

Hi meister, we will need more information to investigate this issue, close this bug for now. Please feel free to reopen the bug if you can reproduce this issue, thanks!