1877178 - No dismiss telemetry is registered if any of the MailTo infobar is dismissed by clicking the "X" button

Status: RESOLVED DUPLICATE of bug 1880644

(Firefox :: Shell Integration, defect)

Description

[Cosmin Muntean [:cmuntean], Ecosystem QA]

Attachment: no dismiss telemetry is registered for X button.mp4

[Affected versions]:

• Firefox Release 122.0 (Build ID: 20240118164516)
• Firefox Beta 123.0b3 (Build ID: 20240126091653)
• Firefox Nightly 124.0a1 (Build ID:20240128212206)

[Affected Platforms]:

• macOS 13.1
• Windows 10 x64
• Ubuntu 20.04

[Prerequisites]:

• Firefox is NOT set as the default OS mailto handler (Windows Settings -> Choose the default app by protocol -> MAILTO:Thunderbird)
• The "Always ask" action is set for the "mailto" content type in about:preferences -> Applications.
• Have a new profile with the following prefs set:
  browser.mailto.dualPrompt set to true
  browser.mailto.dualPrompt.os set to true
  browser.mailto.prompt.os set to true

[Steps to reproduce]:

1. Open the browser with the settings described in prerequisites.
2. Navigate to about:glean, set a tag and select the "metrics" type.
3. Navigate to the following test website: https://snappymail.eu/demo/.
4. Click the "SIGN IN" button.
5. Click the "X" button for both infobars displayed.
6. Navigate back to about:glean and click the "Apply setting and submit ping".
7. Navigate to https://debug-ping-preview.firebaseapp.com/pings/, choose your tag set in Step 2.
8. Verify the latest "metrics" ping.

[Expected result]:

• The "protocolhandler.mailto.prompt_clicked" is registered and has the "dismiss_os_default": 1" and "dismiss_local_default": 1 values.

[Actual result]:

• The "protocolhandler.mailto.prompt_clicked" is NOT registered.

[Notes]:

• The telemetry is correctly registered if the "Not now" button is clicked.
• Attached a screen recording of the issue.

Comment 2

[Max Christian Pohle [:/dev/max]]

I am going to mark this bug as a duplicate (even though it exists longer), because Bug 1880644 is more generic (and not only about the 'x' button)