187725 - Microsoft Online Crash Analysis Blocks Mozilla from Status Page

Status: RESOLVED DUPLICATE of bug 187408

(Tech Evangelism Graveyard :: English US, defect)

Description

[Albert R.]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2.1) Gecko/20021130
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3a) Gecko/20021207 Phoenix/0.5

When attempting to view the status of a crash report (doesn't matter which one,
just click on "Status" in the left side link), Microsoft hands out a list of
requirements that you need to meet before you can view it.  They recommend
either Netscape 6+ or IE5+.  However, when viewing in either Phoenix or Mozilla
1.2.1 on XP, Microsoft brings up this requirements page, which I presume means
they don't like the browser I'm using.  Using Netscape 7.01 to view the Status
page works fine.  You do not need to have a passport or a crash report to view
in order to see this bug in action.  Perhaps Microsoft is checking for a literal
"Netscape" string?

Reproducible: Always

Steps to Reproduce:
1. Go to http://oca.microsoft.com/
2. Click on "Status" link on the left side
3. Watch MS throw back page that says "To track the status of an error report,
you must be running Internet Explorer 5 or later or Netscape version 6 or later,
and you must have a valid Microsoft Passport."



Expected Results:  
Using Netscape 7.01, I get a passport login screen.  I didn't attempt this on IE
(I assume Netscape 7 was performing the right behavior)

Comment 1

[Albert R.]

One more thing: using uabar on phoenix 0.5 and setting it to Netscape 7.0 UA
works just fine for accessing the site, so MS might actually be checking
specifically for Netscape.

Comment 2

[Bob Clary [:bc] (inactive)]

dupe

*** This bug has been marked as a duplicate of 187408 ***