1878080 - The CC dropdown isn't displayed on the first attempt in "Card Number" field

Status: RESOLVED WORKSFORME

(Firefox for Android :: Autofill, defect, P3)

Description

[Adina Petridean QA [:apetridean]]

Attachment: www.lowes.ca.mp4

Preconditions:

Modify the following pref via about:config: browser.search.region set to CA
Have some saved credit cards

Steps to reproduce:

1. Go to: https://www.lowes.ca/
2. Login with a valid account
3. Add a product in the cart and proceed to checkout.
4. Tap on the “Card Number” text box and observe the behavior.

Expected result:

The dropdown list for selecting a CC is displayed.

Actual result:

The dropdown list for selecting a CC is not displayed. Tapping the 'Card Number' field again, after previously tapping on another text box, displays the dropdown list.

Device information

Firefox version: Firefox 123.0b4
Android device model and OS: Google Pixel 7 Pro (Android 14)

Any additional information?

This issue is not reproducible on Chrome.

Comment 1

[Greg Stoll :gstoll]

On an emulator with a recent Fenix build, after going through these steps the "Use saved card" appears as expected, and after tapping it the dropdown list appears as expected.

:apetridean, can you try testing this again with Fx 126? I want to make sure I'm testing this right. Also, are you testing on a real device or on an emulator? And which Android OS version are you using? (mine is Android 7.0)

Comment 2

[Adina Petridean QA [:apetridean]]

I can still reproduce this issue on the latest Fenix build (126.0) using the above steps. Tested on a Samsung Galaxy S23 Ultra (Android 14) (real mobile device).

Comment 3

[Greg Stoll :gstoll]

Hmm, on my Galaxy S20 (Android 13) real device I'm unable to reproduce this. Do you have multiple saved credit cards? Would it be possible to see a video of the problem reproducing?

Thank you!

Comment 4

[Adina Petridean QA [:apetridean]]

I believe this issue is intermittent, as there are times when I can't reproduce it (although it was consistent when I logged it). I've attached a video recorded on Firefox 126.0.

Comment 5

[Adina Petridean QA [:apetridean]]

Attachment: Screen_Recording_20240522_004442_Firefox.mp4

Comment 6

[Greg Stoll :gstoll]

OK, thanks. I'm looking at another bug right now, but when I come back to this I'll try adding multiple cards and see if that helps. Thanks for your help and the video!

Comment 7

[Greg Stoll :gstoll]

I've tried a few different ways and still can't reproduce this. I'm going to leave it for someone else in the hopes that they can reproduce it and investigate.

Comment 8

[Jeff Boek [:boek]]

I've spent some time trying to reproduce this today with a pixel, Samsung A52 and S22 and haven't been able to reproduce it. On the A52 I noticed a slight delay for the prompt when focusing the credit card field which makes me wonder if there was a performance issue they may have been fixed that is making this harder to reproduce? Going to set this as an S3 and ask Adina to try one more time.

Comment 9

[Mira Lobontiu (Android QA)]

I am too unable to reproduce this issue on the Fenix Nightly 134.0a1 from 11/20, or Beta 133.0b9.
Tested with a Samsung Galaxy S24 (Android 14).

I think it is save to close this as WORKSFORME.