Closed Bug 1878502 Opened 1 year ago Closed 1 year ago

When a Firefox update is pending websites no longer load correctly and incurs massive performance hit

Categories

(Toolkit :: Application Update, defect, P3)

Firefox 122
defect

Tracking

()

RESOLVED DUPLICATE of bug 1510262

People

(Reporter: particlecore, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:122.0) Gecko/20100101 Firefox/122.0

Steps to reproduce:

This has been going for years, and reported by many such as https://www.reddit.com/r/firefox/comments/wcx854/firefox_tabs_not_loading_when_an_update_is_pending/

Simply using Firefox is enough for this issue to happen once the Firefox browser has an update pending install/browser restart.

This happens on the current stable and nightly versions since it has never been fixed.

Every single time websites stop loading correctly, or there is a MASSIVE performance hit (for example, when watching YouTube videos), there is a Firefox update that was installed and is pending a restart. Every single time.

After restarting, the issues are gone until Firefox installs a new update while the user is browser, which is pretty much daily.

This widespread issue has been going on for at least 2 years now.

Actual results:

MASSIVE PERFORMANCE DEGRADATION AND WEBSITES MAY STOP LOADING CORRECTLY.

Expected results:

NOTHING, IT SHOULDN'T AFFECT ANY BROWSING EXPERIENCE.

The Bugbug bot thinks this bug should belong to the 'Toolkit::Application Update' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Application Update
Product: Firefox → Toolkit

We have had this problem reported multiple times, but no one has yet been able to reproduce the problem consistently enough to collect a profile when the problem is happening. Could you please provide a profile collected when the problem is happening?

Flags: needinfo?(particlecore)

(In reply to Robin Steuber (they/them) [:bytesized] from comment #2)

We have had this problem reported multiple times, but no one has yet been able to reproduce the problem consistently enough to collect a profile when the problem is happening. Could you please provide a profile collected when the problem is happening?

I'll try

Flags: needinfo?(particlecore)
Severity: -- → S3
Priority: -- → P3

I wonder if this could be because of Bug 1510262. It seems possible.

Were you able to get a profile we could take a look at?

Flags: needinfo?(particlecore)

Not yet, what I have been getting for a while now instead is this: https://bugzilla.mozilla.org/show_bug.cgi?id=1884125

Flags: needinfo?(particlecore)
See Also: → 1510262

We believe that this bug is fixed with bug 1510262, Fx 128.
If you can still reproduce with that fix, please feel free to re-open with a performance profile.

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Duplicate of bug: 1510262
Resolution: --- → DUPLICATE
See Also: 1510262
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