Closed Bug 1878948 Opened 1 year ago Closed 1 year ago

Addition to Monitor FAQ

Categories

(support.mozilla.org :: Knowledge Base Content, task)

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: jcuevas, Assigned: dgalindo)

Details

Did you check out the steps and FAQs for submitting requests to the CX content team?

Note: Learn more at https://mozilla-hub.atlassian.net/wiki/spaces/MSS/pages/21430745/Mozilla+Support+Content

Is the content embargoed (yes or no)? [REQUIRED]

Note: If yes, please open Advanced Fields at the top left of this ticket, and check the Confidential Mozilla Employee Bug (non-security) box found near the bottom of the page.

Product

Choose one below and delete others. [REQUIRED]
Monitor

Select the type of request.

Choose one or more below and delete others. [REQUIRED]
Update existing article

Please provide a summary of the request. [REQUIRED]

We need to add the following to the Monitor FAQ https://support.mozilla.org/kb/firefox-monitor-faq

Q: I have different legal names that I’d like to track and remove from data brokers. Do I need to sign up for two separate Mozilla Accounts and paid subscriptions to do so?
A: We absolutely do not want this to negatively impact or not work well for people who have changed their name or might have multiple names. We are working on this post release and sincerely apologize we don’t have the functionality available today but it is a high priority for us.

Is this an on- or off-train release? Please indicate the product version number, if applicable and add to the Summary field using the format of [Product V123]. [REQUIRED]

Off-train

What is the anticipated release date? [REQUIRED]

Note: Content is typically published at, or within, 48 hours of the release.
Product has launched 2/6/2024.

Does the content need to be published prior to the release date? If so, when? [REQUIRED]

ASAP

Does the content need to be localized in any languages outside of EN-US? If yes, please indicate which languages. [REQUIRED]

Note: Minimum of 10 days required for translation requests.
English only

Please include any related JIRA/Github/Bugzilla tickets, documentation, demos or practical use cases. [REQUIRED]

N/A

Please include links to any design assets, visuals, figma files, etc. [REQUIRED]

Note: Please include final visual assets only.
N/A

Please add instructions for testing that will enable us to replicate the expected product behavior. [REQUIRED]

N/A

Does the content need approval prior to publishing? If so, by who? [REQUIRED]

Tony Cinotto
Joe Cuevas

Done

Status: NEW → RESOLVED
Closed: 1 year ago
Resolution: --- → FIXED
You need to log in before you can comment on or make changes to this bug.