Addition to Monitor FAQ
Categories
(support.mozilla.org :: Knowledge Base Content, task)
Tracking
(Not tracked)
People
(Reporter: jcuevas, Assigned: dgalindo)
Details
Did you check out the steps and FAQs for submitting requests to the CX content team?
Note: Learn more at https://mozilla-hub.atlassian.net/wiki/spaces/MSS/pages/21430745/Mozilla+Support+Content
Is the content embargoed (yes or no)? [REQUIRED]
Note: If yes, please open Advanced Fields at the top left of this ticket, and check the Confidential Mozilla Employee Bug (non-security) box found near the bottom of the page.
Product
Choose one below and delete others. [REQUIRED]
Monitor
Select the type of request.
Choose one or more below and delete others. [REQUIRED]
Update existing article
Please provide a summary of the request. [REQUIRED]
We need to add the following to the Monitor FAQ https://support.mozilla.org/kb/firefox-monitor-faq
Q: I have different legal names that I’d like to track and remove from data brokers. Do I need to sign up for two separate Mozilla Accounts and paid subscriptions to do so?
A: We absolutely do not want this to negatively impact or not work well for people who have changed their name or might have multiple names. We are working on this post release and sincerely apologize we don’t have the functionality available today but it is a high priority for us.
Is this an on- or off-train release? Please indicate the product version number, if applicable and add to the Summary field using the format of [Product V123]. [REQUIRED]
Off-train
What is the anticipated release date? [REQUIRED]
Note: Content is typically published at, or within, 48 hours of the release.
Product has launched 2/6/2024.
Does the content need to be published prior to the release date? If so, when? [REQUIRED]
ASAP
Does the content need to be localized in any languages outside of EN-US? If yes, please indicate which languages. [REQUIRED]
Note: Minimum of 10 days required for translation requests.
English only
Please include any related JIRA/Github/Bugzilla tickets, documentation, demos or practical use cases. [REQUIRED]
N/A
Please include links to any design assets, visuals, figma files, etc. [REQUIRED]
Note: Please include final visual assets only.
N/A
Please add instructions for testing that will enable us to replicate the expected product behavior. [REQUIRED]
N/A
Does the content need approval prior to publishing? If so, by who? [REQUIRED]
Tony Cinotto
Joe Cuevas
Assignee | ||
Comment 1•1 year ago
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Done
Assignee | ||
Updated•1 year ago
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Description
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