Closed Bug 187969 Opened 17 years ago Closed 16 years ago
.com/zone .msn .com - Passport login fails
User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.3b) Gecko/20030106 Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.3b) Gecko/20030106 On the zone.com home page is an icon to log in using Microsoft passport. Clicking this button brings up a Passport login page. However, after enetering the login information, a blank screen is displayed. Reproducible: Always Steps to Reproduce: 1. Go to www.zone.com 2. A warning will be displayed that your browser is not fully supported. Click the "click here" link at the end of the page to continue despite the warning. 3. Click the "Sign in" icon in the upper right corner 4. Enter your login information and press the continue button. Actual Results: A blank screen is displayed. Expected Results: A page requesting my date of birth should be displayed. This bug appears similar to bug 187352.
Problem also occurs with builds 1.3.a, 1.2.1, 1.0.1, and 1.0.
wfm 2002121222 / linux. On the other hand http://www.zone.com reports that only IE / netscape 6.2.2 are supported. So there is at least one Tech-Evangelism bug here. Reporter, I suggest you move this bug to the Tech-Evangelism component for the moment at least.
I performed the same steps using Internet Explorer, this time filling in the form for reporting my birthdate. Once that was done, I was able to login using Mozilla. So the problem appears only on Passport accounts that do not have the user's birthday set. Once that is set, the problem goes away. I partially agree with Additional Comment #2. The warning page about browser compatability is an evangelism issue. But that issue is different from this bug report and should be a seperate item. Until we know whether the Passport login problem is caused by bad code on the web site, I don't think this bug should be assigned to evangelism.
I am not sure Mozilla bug 187969 should be considered a duplicate of bug 187236 (see http://bugzilla.mozilla.org/show_bug.cgi?id=187969#c4). Bug 187969 concerns logging in and results in a blank screen. Bug 187236 concerns logging out and apparently returns to the original logout screen. There are some similarities, but I'm not sure they are the same bug.
WFM in Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.5b) Gecko/20030716. Also, email@example.com, build 20030106 is old and was probably fixed already. Please download a nightly build at ftp://ftp.mozilla.org/pub/mozilla/nightly and see if this problem occurs on your end. Thanks, Des. Ramzan
I had this problem in Mozilla 1.5 This has been fixed since Mozilla 1.6a
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → WORKSFORME
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