Open Bug 1880168 Opened 2 years ago Updated 4 months ago

No longer able to select file and choose send to mozilla thunderbird after update

Categories

(Thunderbird :: OS Integration, defect)

Thunderbird 115
Unspecified
Windows
defect

Tracking

(Not tracked)

People

(Reporter: p.snyder, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.0.0 Safari/537.36

Steps to reproduce:

After updating to version 115.7 I am no longer able to select a file and choose send to mozilla thunderbird.

Actual results:

Nothing

Expected results:

Email should open with file attached

Hi, thank you for reporting on this! I am able to reproduce this on TB 115.8... as well as TB 102. I will take a wild guess and assume that Windows took that option away. I am updating the bug to Windows as I assume if Win10 has this issue, so does Win11. I found a tutorial on how to add more elements to the "send to" menu. That being said, once I was able to select a file and choose "send to mozilla thunderbird", TB102 would open up with a compose window that had the file attached while TB 115 would just open the application and ignore the file. I would treat this as a separate bug as the "sent to menu" might be a windows issue. Feel free to open a new bug if no one else has done it yet.

for backend devs:
tl;dr: I am unsure what desired behaviour is but 1: I redownloaded 102 and 115 on windows 10, I am unable to see either it on the "sent to" win10 menu unless I follow a tutorial. 2: Sending a file from the "send to" menu, 115 only opens the app, not a compose window with attached file like 102.

requesting info from wayne so it can be redirected to someone who can answer

Status: UNCONFIRMED → NEW
Component: Untriaged → OS Integration
Ever confirmed: true
Flags: needinfo?(vseerror)
OS: Unspecified → Windows

related to bug 1877420 ?

Flags: needinfo?(vseerror)

Matt, iirc you are familiar with some issues in this area

Flags: needinfo?(unicorn.consulting)

Patti, does this still reproduce?

Flags: needinfo?(unicorn.consulting) → needinfo?(p.snyder)

I quit using Thunderbird so I'm not sure

Flags: needinfo?(p.snyder)

Thanks for the update.

Doug, can you reproduce?

Flags: needinfo?(dmccammishjr)

Works for me in Windows 11, TB 144.0b4 multiple steps: select file (right click), "show more options," "send to >," "mail recipient" opens a new TB email edit window with link embedded:

Your message is ready to be sent with the following file or link attachments:
Screenshot 2025-10-10 125056.jpg

Note: To protect against computer viruses, e-mail programs may prevent sending or receiving certain types of file attachments. Check your e-mail security settings to determine how attachments are handled. "

Don't know of a way right now to elevate the "send to" to the first level right-click menu. (would be nice)

Flags: needinfo?(dmccammishjr)
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