Closed Bug 1880237 Opened 2 years ago Closed 2 years ago

Seeking the a Netflix video using the progress barr causes Netflix to show an error

Categories

(Toolkit :: Picture-in-Picture, defect)

Product:
Toolkit
Component:
Picture-in-Picture
Platform:
Desktop
Windows 7
Type:
defect

Tracking

()

Status:
RESOLVED WORKSFORME
Tracking Flags:
Tracking Status
firefox-esr115 --- fixed
firefox122 --- disabled
firefox123 --- disabled
firefox124 --- disabled

People

(Reporter: danibodea, Unassigned)

References

(
URL
)

Details

Note

  • When the user logs into Netflix, plays a video, opens the PiP and clicks on the PiP's progress bar will cause Netflix to stop the video and show the message "Pardon the interruption, Sorry, we're having trouble with your request, Error Code F7377"

Found in

  • ESR 115.8.0esr

Affected versions

    • ESR 115.8.0esr

Tested platforms

  • Affected platforms: Windows 7
  • Unaffected platforms: Windows 10

Steps to reproduce

  1. Load Netflix website and log in
  2. Play a random video
  3. Launch the PiP
  4. Click on the PiP's progress bar.

Expected result

  • Video moves to the respective time clicked on the progress bar and the video continues playing in PiP.

Actual result

  • Netflix error Code F7377

Regression range

  • unknown
URL: https://www.netflix.com
Severity: -- → S3
Has STR: --- → yes
status-firefox122: --- → disabled
status-firefox123: --- → disabled
status-firefox124: --- → disabled
status-firefox-esr115: --- → affected
OS: Unspecified → Windows 7
Hardware: Unspecified → Desktop

:danibodea, if you think that's a regression, could you try to find a regression range using for example mozregression?

This issue stopped reproducing. The cause of its appearance is unknown.

Status: NEW → RESOLVED
Closed: 2 years ago
Resolution: --- → WORKSFORME
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