Closed Bug 188185 Opened 23 years ago Closed 23 years ago

Add a Help - Navigator Bug Report menu

Categories

(Camino Graveyard :: General, enhancement)

PowerPC
macOS
enhancement
Not set
normal

Tracking

(Not tracked)

VERIFIED WONTFIX

People

(Reporter: stf, Assigned: saari)

References

()

Details

Add a Help - Navigator Bug Report pointing directly to URL (if it's the good one for the public): http://bugzilla.mozilla.org/enter_bug.cgi?product=Chimera Perhaps on another page, that will automatically fill the URL field with the Referrer (previous page) or a button ~"Insert Previous Location into URL field". The Help - Navigator Feedback is too exhaustive to hope to see lot of users to take time to report a simple problem, you must travel via 3 pages before being able to find, if you have read them 'carefuly', where to report a bug. http://www.mozilla.org/projects/chimera/feedback.html Perhaps it's still to soon to add such a direct link to Chimera Enter Bug, but we are enough to deal the additional 'incorrect' reports that will be produced.
i'm tempted to mark this wontfix --mainly because i wouldn't want this to go directly to bugzilla, especially if it might be a dup (unfortunately, we get a lot of dups) or invalid. i guess i feel the opposite here, and would rather have users become more informed (eg, reading the feedback page, relnotes, or even search bugzilla) before jumping to file out a bug report. (imho :)
Perhaps a link to bugzilla then? It is a nice idea, but I don't think we can deal with the influx of random bug mail. We can barely deal with the feedback alias!
I agree with the WONTFFIX, for several reasons: 1. we have Talkback to give us data about crashes 2. we don't want the button to go to bugzilla, but to do something more like safari 3. we don't have the manpower to go through received reports, or evangelise all the broken sites.
Status: NEW → RESOLVED
Closed: 23 years ago
Resolution: --- → WONTFIX
v wf.
Status: RESOLVED → VERIFIED
Mass move of mis-filed bugs out of obsolete component; apologies for bugspam.
Component: Help → General
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