"Firefox is already running" : impossible to click on URLs when Firefox is already open.
Categories
(Core :: Widget: Gtk, defect)
Tracking
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People
(Reporter: celian.godefroid, Unassigned)
Details
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:123.0) Gecko/20100101 Firefox/123.0
Steps to reproduce:
- Open Firefox
- Click on an URL in Thunderbird
Actual results:
After 30s or so, error message "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile."
This bug is new, it was working fine until recently. Identical to a Thunderbird bug, which makes it impossible to click "mailto" links when TB is already running : https://bugzilla.mozilla.org/show_bug.cgi?id=1837622
Expected results:
Link should have opened in a new tab instantly.
Hi, celian.godefroid, I tried to reproduce this issue on Ubuntu 22.04 using latest Nightly, but I wasn't able to recreate the situation. Could you provide a video/screenshot in order to better investigate the issue?
Also, does this issue happen with a new profile? Here is a link on how to create one: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
Does this issue happen with latest nightly? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
Does this issue happen when Firefox is in Troubleshoot Mode? Here’s a link on how to enable it: https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-troubleshoot-mode
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Reporter | |
Comment 2•2 years ago
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Can't reproduce anymore, the bug seems to have stopped happening for some reason.
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Comment 3•2 years ago
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The Bugbug bot thinks this bug should belong to the 'Core::Widget: Gtk' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.
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Comment 4•2 years ago
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It should be already fixed.
Description
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