Mozilla Mail doesn't show correctly an image if it's an attached file in incoming mail

VERIFIED WORKSFORME

Status

SeaMonkey
MailNews: Message Display
--
critical
VERIFIED WORKSFORME
15 years ago
13 years ago

People

(Reporter: Massimo Castaldo, Assigned: (not reading, please use seth@sspitzer.org instead))

Tracking

Trunk
x86
Windows XP

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

15 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2.1) Gecko/20021130
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2.1) Gecko/20021130

When I open incoming mail, and there's one with an attached file in .jpg or .bmp
format, if I directly open the file from the attached files window, the file is
opened but I can see just part of the image. The same thing appens when I save
the file on my hd and, after that, I open this using photoshop or another program...

Reproducible: Always

Steps to Reproduce:
1. Send yourself a mail containing a .jpg or .bmp attached file
2. Receive the mail and open directly the attached file, or:
3. save the file to your hd and open it using another program.

Actual Results:  
The jpg or bmp file is opened, but just part of the image is shown.

Expected Results:  
The WHOLE image should have shown correctly, and not just a part of this. 

Version of Mozilla: 1.2.1
Operating system: winXP Professional (SP1)
Processor: AMD Athlon XP 1600+
RAM installed: 512 Mb
Video card installed: ATI Radeon 9000

Comment 1

15 years ago
WFM.  Win98, build ID 2003010808.  The file may have been corrupted in transit.
 Can you successfully email other binary files such as word documents?  Do you
have any way of emailing to and from another address such as hotmail to test
whether the file is being damaged when it is attached, while it is in transit,
or when it is decoded by mozilla.

Updated

15 years ago
QA Contact: laurel → stephend
Massimo, could you please do File | Save As | File and attach the message here
to Bugzilla?  Thanks.

Comment 3

14 years ago
Massimo Castaldo, is this bug still a problem for you?

In the Mozilla View menu, is "View Attachments Inline" checked, or unchecked?

Comment 4

14 years ago
WFM with Mozilla 1.5 on WinXP. Marking so.

Reporter, if you feel that this bug has been closed in error, please reopen. Thanks.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 14 years ago
Resolution: --- → WORKSFORME
verified
Status: RESOLVED → VERIFIED
Product: Browser → Seamonkey
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