Closed Bug 1885481 Opened 2 years ago Closed 6 days ago

Crash in [@ D3DKMTUnregisterTrimNotification]

Categories

(Core :: Audio/Video: Playback, defect)

Unspecified
Windows
defect

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: ryanvm, Assigned: alwu)

References

Details

(Keywords: crash)

Crash Data

Attachments

(1 file)

Crash report: https://crash-stats.mozilla.org/report/index/9af6683e-36c6-47e1-992f-5edab0240306

Reason: EXCEPTION_STACK_BUFFER_OVERRUN / FAST_FAIL_CORRUPT_LIST_ENTRY

Top 10 frames of crashing thread:

0  DXCore.dll  D3DKMTUnregisterTrimNotification  
1  d3d11.dll  NDXGI::CDevice::LLOBeginLayerDestruction  
2  d3d11.dll  NOutermost::CDevice::LLOBeginLayerDestruction  
3  d3d11.dll  TComObject<NOutermost::CDevice>::~TComObject<NOutermost::CDevice>  
4  d3d11.dll  TComObject<NOutermost::CDevice>::`vector deleting destructor'  
5  d3d11.dll  TComObject<NOutermost::CDevice>::Release  
6  d3d11.dll  CLayeredObject<CDevice>::CContainedObject::Release  
7  mfplat.dll  Microsoft::WRL::ComPtr<IObjectWithFileHandle>::InternalRelease  
8  mfplat.dll  Microsoft::WRL::ComPtr<ID3D11Device>::operator=  
9  mfplat.dll  CMFDXGIDeviceManager::ResetDevice  
Assignee: nobody → alwu
Blocks: mf-playback
Keywords: leave-open
Pushed by alwu@mozilla.com: https://hg.mozilla.org/integration/autoland/rev/a11f99dd92ce return if mDXGIDeviceManager is a nullptr. r=media-playback-reviewers,padenot
Duplicate of this bug: 1885758

Copying crash signatures from duplicate bugs.

Crash Signature: [@ D3DKMTUnregisterTrimNotification] → [@ D3DKMTUnregisterTrimNotification] [@ RtlpFreeHeapInternal | RtlFreeHeap | D3DKMTUnregisterTrimNotification]

The severity field is not set for this bug.
:jimm, could you have a look please?

For more information, please visit BugBot documentation.

Flags: needinfo?(jmathies)
Flags: needinfo?(jmathies)

The leave-open keyword is there and there is no activity for 6 months.
:alwu, maybe it's time to close this bug?
For more information, please visit BugBot documentation.

Flags: needinfo?(alwu)

We can still see a very low volume of crashes happening these days, it's worth to keep monitoring.

Crash Signature: [@ D3DKMTUnregisterTrimNotification] [@ RtlpFreeHeapInternal | RtlFreeHeap | D3DKMTUnregisterTrimNotification] → [@ D3DKMTUnregisterTrimNotification] [@ RtlpFreeHeapInternal | RtlFreeHeap | D3DKMTUnregisterTrimNotification]
Flags: needinfo?(alwu)

I've checked the volume of this crash on the crash pings dashboard and it's very significant, with 653 crashes affecting 641 users. Since it's happening in a process that's not visible to the user we have very few reports on file in Socorro, but the volume is there so it might be worth re-prioritizing this.

Severity: -- → S3

Closing because no crashes reported for 12 weeks.

Status: NEW → RESOLVED
Closed: 6 days ago
Resolution: --- → WORKSFORME
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