1885838 - Incomplete rendering of https://www.etoro.com/home

Status: UNCONFIRMED

(Core :: Graphics: WebRender, defect)

Description

[Laurent Bigonville]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:123.0) Gecko/20100101 Firefox/123.0

Steps to reproduce:

1. Go to https://www.etoro.com/home while being logged in with an account

Actual results:

The page is not fully rendered (missing part). It works OK with Chrome.

I see the following message in the console, not sure whether that's related : "A resource is blocked by OpaqueResponseBlocking, please check browser console for details."

Expected results:

The rendering of the page is the same in Firefox and Chrome

Comment 1

[Simona Badau, Desktop QA]

I tried to reproduce this issue using the latest Nightly 126.0a1 and Firefox 124 on Ubuntu 22.04, but I'm not seeing the missing parts.

Laurent, to bypass the effects of any extensions or custom settings, could you please try to see if this is reproducible when using Firefox in Safe mode or with a new profile? If yes, could you please also attach a screenshot showing the page not fully rendered from your side?

http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
http://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 2

[Laurent Bigonville]

Hello,

I tried with an new empty profile and I can definitely confirm that there are bits missing on the (bottom) right part of the page

Comment 3

[Simona Badau, Desktop QA]

(In reply to Laurent Bigonville from comment #2)

Hello,

I tried with an new empty profile and I can definitely confirm that there are bits missing on the (bottom) right part of the page

Is there a certain section from the website you are seeing the missing rendering? Is it general and happening regardless of the accessed section? I looked again, this time on a macOS 13 and compared Nightly 126 with Chrome and I still couldn't identify the missing bits. Could you please be more specific on the missing bits that you mentioned (a screenshot would be ideal).

Comment 4

[Laurent Bigonville]

Attachment: etoro.png

I've attached here a screenshot.

As you can see there is something missing on the bottom right and the elevator is not there to scroll

AFAICS, I only see that on the /home page

Comment 5

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Graphics: WebRender' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 6

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:gw, could you have a look please?

For more information, please visit BugBot documentation.