Closed Bug 1888769 Opened 1 year ago Closed 1 year ago

Firefox keeps crashing without any errors and mostly without any crash reports

Categories

(Firefox for Android :: General, defect)

Firefox 126
All
Android
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: ThePashotus, Unassigned, NeedInfo)

Details

(Whiteboard: [qa-triaged])

User Agent: Mozilla/5.0 (Android 13; Mobile; rv:124.0) Gecko/124.0 Firefox/124.0

Steps to reproduce:

I was reading manga on readmanga.ru, my phone model is oukitel wp26.

Actual results:

There was no error, it just froze and died. it happens every 10 minutes, but for some reason only 2 crash reports ( 21f78c88-e2a0-4597-9380-3d97c64a66e9 <native crash> ---- <native crash> ) and ( 822ec2bb-371a-4136-965a-cb1b0b4645a0 <native crash> ---- <native crash> ).

It would be big issue if not for the fact it also froze my device completely and i had to restart it couple times

Expected results:

Firefox shouldn't crash i guess

Hi! Thanks for the report!

Unfortunately the QA team doesn't have your model device, but I tried to reproduce the crash on all 3 Firefox versions Nightly 126 (2024-04-08), Beta 125.0b9 and 124.2.0 across Oppo Find X3 Neo (Android 11) and Xiaomi 12T (Andorid 12) but without success.

Could you please check if the crash is also reproducible on Firefox Nightly (downloadable from Play Store) ? Thanks!

Flags: needinfo?(ThePashotus)
Whiteboard: [qa-triaged]

I'll close this ticket as incomplete since the QA could not reproduce this issue, and the reporter did not provide additional details.
Tested again today on the Firefox for Android nightly 128.0a1 from 5/30 with Oppo Find X3 Lite (Android 11).
I browsed through the mentioned website for more than 10 minutes, and everything worked as expected.

Feel free to file a new ticket, if you encounter any issue.

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Resolution: --- → INCOMPLETE
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