Closed
Bug 188943
Opened 22 years ago
Closed 22 years ago
M130A crash clicking on links [@ nspr4.dll | NSPR4.DLL]
Categories
(SeaMonkey :: General, defect)
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: jay, Assigned: asa)
Details
(Keywords: crash, qawanted, topcrash)
Crash Data
There have been a lot of crashed with Mozilla 1.3 Alpha under the nspr4.dll
stack signature. The stack trace isn't very helpful, but there are a lot of
urls and comments that might help us reproduce. Most users mention clicking on
links before seeing the crash.
Here is the latest from Talkback:
5 nspr4.dll 345
====================================================================================================
Count Offset Real Signature
[ 96 nspr4.dll + 0x12459 (0x60fd2459) 617f2e07 - nspr4.dll + 0x12459
(0x60fd2459) ]
[ 46 nspr4.dll + 0x12459 (0x60fd2459) 9b919572 - nspr4.dll + 0x12459
(0x60fd2459) ]
[ 15 nspr4.dll + 0x12459 (0x60fd2459) 0fd1c13c - nspr4.dll + 0x12459
(0x60fd2459) ]
[ 12 nspr4.dll + 0x12459 (0x60fd2459) 4571626b - nspr4.dll + 0x12459
(0x60fd2459) ]
[ 12 nspr4.dll + 0x12459 (0x60fd2459) 414e31fd - nspr4.dll + 0x12459
(0x60fd2459) ]
[ 10 nspr4.dll + 0x12459 (0x60fd2459) d41821b9 - nspr4.dll + 0x12459
(0x60fd2459) ]
[ 9 nspr4.dll + 0x12459 (0x60fd2459) eb49543c - nspr4.dll + 0x12459 (0x60fd2459) ]
[ 7 nspr4.dll + 0x12459 (0x60fd2459) 8ee54fe5 - nspr4.dll + 0x12459 (0x60fd2459) ]
[ 6 nspr4.dll + 0x12459 (0x60fd2459) b447ff1a - nspr4.dll + 0x12459 (0x60fd2459) ]
[ 6 nspr4.dll + 0x12459 (0x60fd2459) 463c7252 - nspr4.dll + 0x12459 (0x60fd2459) ]
[ 5 nspr4.dll + 0x12459 (0x60fd2459) f8f94aaf - nspr4.dll + 0x12459 (0x60fd2459) ]
Crash date range: 2003-01-09 to 2003-01-11
Min/Max Seconds since last crash: 12 - 1865548
Min/Max Runtime: 317 - 13836471
Keyword List : click(11), http(5), link(6), mail(4),
Count Platform List
145 Windows NT 5.1 build 2600
79 Windows NT 5.0 build 2195
Count Build Id List
224 2002121215
No of Unique Users 189
Stack trace(Frame)
nspr4.dll + 0x12459 (0x60fd2459)
xpcom.dll + 0x30a52 (0x61de0a52)
USER32.dll + 0x27ad7 (0x77d67ad7)
0x5e204689
(16071503) URL: http://www.alandfaraway.net/
(16071501) Comments: anacho
(16070954) URL: www.pricewatch.com
(16070954) Comments: Clicked on a "buy" button
(16070166) URL: http://www.thedenverchannel.com/
(16069843) Comments: open page in new window
(16069400) URL: http://www.civfanatics.com
(16069400) Comments: A useless annoying popup window was opening.
(16069323) Comments: Clicked on following URL in Netscape mail:
(16069323) Comments:
http://www.sierratradingpost.com/xq/asp/base_no.61199/str_base_no.60656 60719
60763 60770 60963 60964 61002 61081 61087 61093 61152 61172 61173 61199 61225
61258 61266 61285 61290 61291
/header_title./page_name.prod_list_display_special.asp/search_type.L
(16069323) Comments:
1%7E366/size1./size2./gender.0/ShowImages.yes/sq.60/cont.1/sqlSearchStr./intPgNo.4/special_type.sale/qx/product.asp
(16068756) URL:
http://eq.castersrealm.com/archetype/default.asp?Action=Cat&ClassId=10
(16068081) URL: loading a message at www.abuse101.com
(16067478) Comments: clicked on an internet URL inside of an e-mail.
(16066563) URL: http://babylonscript.free.fr/
(16066563) Comments: don't know! just surfing
(16066193) URL: www.monima.cz
(16066193) Comments: detail of product
(16064644) URL: www.abit-usa.com/products/mb/be7g/
(16064644) Comments: clicked on a MB for a larger size and this was generated.
(16062458) URL: www.sotovik.ru
(16062458) Comments: Clicked on the link.
(16061425) URL: www.wodisoft.com
(16061425) Comments: always the same
(16061281) Comments: same procedure as last year
(16061265) Comments: I was opening a website that was in my sidebar (dont
remember which one) Please allow middle mouse button clicking in the sidebar to
open web pages in a new tab easily.
(16060673) Comments: viewing a picture 1024x768 from www.wodisoft.com
(16059805) URL: www.google.com
(16059805) Comments: search google for information on kazaa
(16059426) URL: www.tv.nu
(16059235) URL: www.gathering.tweakers.net
(16056988) Comments: clicked on a link included in an email message. the
link is ->
http://computerworld.com/newsletter/0%2C4902%2C77450%2C0.html?nlid=PM
(16056823) Comments: opening a link (by javascript) on googlefigth
(16056635) Comments: I was clicking the back button from
http://alameda.abracat.com/c2/apartments/results/index.xml
(16055938) URL: http://noc.live365.com:81/functions/confirm-survey.html
(16055938) Comments: I submitted a web form in an email within the mail
client which opened the browser and killed Mozilla. I tried to reproducable the
problem but with no success: after the incident it worked just like it should.
(16055681) URL: www.clarin.com.ar
(16055681) Comments: browsing
(16054029) URL: http://www.mail.com
(16052466) URL: www.tucows.com
(16052466) Comments: Clicked on the link to www.gozilla.com (new window popup)
(16051541) URL: http://www pixelgenius.com
(16051191) URL: http://www.bids.co.uk
(16050579) URL: www.loi.nl
(16050323) URL: http://www.capoeira.nu
(16050323) Comments: Simply opening a gif image
(16048664) Comments: crashed on a meta refresh html doc when opened in a
new window
(16048327) URL: www.amazon.de
(16048060) URL: tw.giga-byte.com
(16047599) URL: www.nvidia.com
(16046195) URL: http://www.thedenverchannel.com/
(16046052) URL: http://www.thedenverchannel.com/
(16045896) Comments: loading pdf document
(16045695) URL: http://www.thedenverchannel.com/
(16043726) URL:
http://discovirtual.terra.com.mx/vd/vd.cgi?+_wi=126302-14341-85681&_we=13
(16043726) Comments: I just browsed to http://www.camwhores.com and waited.
(16043492) URL: www.gtcomm.net
(16043492) Comments: clicked on show all vhosts new window started to open
then died
(16041080) Comments: ?i???? when i open http://emset.com
(16040931) URL: freshmeat.net
(16040931) Comments: Had two tabs open selected a link (to a screenshot)
to open in a new tab * crash *. Normally these freshmeat screenshot links spawn
a new window; I think the freshmeat screenshots open via javascript (?).
(16040875) URL: pocomail.com
(16040875) Comments: web tour looking at address book screenshot
(16039118) URL: http://www.thedenverchannel.com/
(16038860) URL: http://games.swirve.com/utopia
(16038860) Comments: Nothing...
(16038841) URL: www.sharereactor.com
(16038841) Comments: clicked a picture link that opened a new window and it
crashed
====================================================================================================
Count Offset Real Signature
[ 12 nspr4.dll + 0x12456 (0x60fd2456) 7c75b554 - nspr4.dll + 0x12456
(0x60fd2456) ]
[ 11 nspr4.dll + 0x12456 (0x60fd2456) 869b0e21 - nspr4.dll + 0x12456
(0x60fd2456) ]
Crash date range: 2003-01-10 to 2003-01-11
Min/Max Seconds since last crash: 202 - 396106
Min/Max Runtime: 3244 - 977935
Keyword List :
Count Platform List
12 Windows NT 5.1 build 2600
11 Windows NT 5.0 build 2195
Count Build Id List
23 2002121215
No of Unique Users 22
Stack trace(Frame)
nspr4.dll + 0x12456 (0x60fd2456)
xpcom.dll + 0x30a52 (0x61de0a52)
USER32.dll + 0x27ad7 (0x77d67ad7)
0x5e204689
(16071382) Comments: Clicked a link
(16067826) URL: www.skinz.org
(16067826) Comments: browsing for wallpaper
(16055754) URL: http://edicola.html.it/best.htm
(16055456) URL: www.hgtv.com
(16055456) Comments: I was at hgtv.com and clicked on the enter today link.
That is when Netscape died.
(16046717) URL: www.wincustomize.com
(16041161) URL: loading a message at www.abuse101.com
(16040811) URL: loading a message at www.abuse101.com
(16039035) Comments: looking up a word at dictionary.com
================================================================================
Rank StackSignature Count
16 NSPR4.DLL 39
====================================================================================================
Count Offset Real Signature
[ 15 NSPR4.DLL + 0x12456 (0x60fd2456) 04dd5da7 - NSPR4.DLL + 0x12456
(0x60fd2456) ]
[ 2 NSPR4.DLL + 0x12456 (0x60fd2456) 3b7b19ce - NSPR4.DLL + 0x12456 (0x60fd2456) ]
Crash date range: 2003-01-10 to 2003-01-11
Min/Max Seconds since last crash: 54 - 407588
Min/Max Runtime: 54 - 1932480
Keyword List :
Count Platform List
13 Windows 98 4.10 build 67766446
2 Windows 98 4.90 build 73010104
2 Windows 98 4.10 build 67766222
Count Build Id List
17 2002121215
No of Unique Users 16
Stack trace(Frame)
NSPR4.DLL + 0x12456 (0x60fd2456)
XPCOM.DLL + 0x30a52 (0x61de0a52)
KERNEL32.DLL + 0x363b (0xbff7363b)
0x5e204689
(16061532) URL: www.benq.com
(16054043) URL: www.netscape\comp\netscape
(16048256) URL:
http://cgi.es.ebay.com/ws/eBayISAPI.dll?ViewItem&item=1565954600
(16047420) URL: www.windows.com
(16047420) Comments: updating
(16040077) URL: www.northwestsavingsbank.com
====================================================================================================
Count Offset Real Signature
[ 9 NSPR4.DLL + 0x12460 (0x60fd2460) bd12ca65 - NSPR4.DLL + 0x12460 (0x60fd2460) ]
[ 6 NSPR4.DLL + 0x12460 (0x60fd2460) 82b48e0c - NSPR4.DLL + 0x12460 (0x60fd2460) ]
Crash date range: 2003-01-10 to 2003-01-11
Min/Max Seconds since last crash: 34 - 176516
Min/Max Runtime: 716 - 943466
Keyword List :
Count Platform List
6 Windows 98 4.90 build 73010104
6 Windows 98 4.10 build 67766446
3 Windows 98 4.10 build 67766222
Count Build Id List
15 2002121215
No of Unique Users 15
Stack trace(Frame)
NSPR4.DLL + 0x12460 (0x60fd2460)
XPCOM.DLL + 0x30a52 (0x61de0a52)
KERNEL32.DLL + 0x363b (0xbff7363b)
0x5e204689
(16045680) URL: www.yahoo.com
(16045448) URL: rootsmusiccanada.com
(16042856) URL: http://www.ffwa.org
(16042856) Comments: Surviving a barrage of pop-ups
(16042570) URL: www.moosehockey.ca
(16041565) Comments: I was clicking on a link.
====================================================================================================
Count Offset Real Signature
[ 5 NSPR4.DLL + 0x12459 (0x60fd2459) 739a5304 - NSPR4.DLL + 0x12459 (0x60fd2459) ]
[ 1 NSPR4.DLL + 0x12459 (0x60fd2459) 9853a547 - NSPR4.DLL + 0x12459 (0x60fd2459) ]
[ 1 NSPR4.DLL + 0x12459 (0x60fd2459) 4c3c176d - NSPR4.DLL + 0x12459 (0x60fd2459) ]
Crash date range: 2003-01-10 to 2003-01-11
Min/Max Seconds since last crash: 311 - 58770
Min/Max Runtime: 57643 - 459541
Keyword List :
Count Platform List
5 Windows 98 4.10 build 67766446
1 Windows 98 4.90 build 73010104
1 Windows 95 4.0 build 67109814
Count Build Id List
7 2002121215
No of Unique Users 7
Stack trace(Frame)
NSPR4.DLL + 0x12459 (0x60fd2459)
XPCOM.DLL + 0x30a52 (0x61de0a52)
KERNEL32.DLL + 0x363b (0xbff7363b)
0x5e204689
(16065557) URL: www.danfoss.com
(16062289) URL: www.intelihealth.com/IH/ihtlH/WSIHW000/23722...
|
||
Comment 1•22 years ago
|
||
Changed product to Browser for investigation. A crash in an NSPR function does not necessarily imply an NSPR bug. Someone needs to reproduce the crash with a debug build to get a full stack trace and start from there.
Assignee: wtc → asa
Component: NSPR → Browser-General
Product: NSPR → Browser
QA Contact: wtc → asa
Version: other → Trunk
|
||
Comment 2•22 years ago
|
||
I bet that this is a dupe of the pr_Entermonitor crash. (bub 119693) I got this crash easy with links that open a popup-window in my optimized build without symbols (which matches the comments) and the Talkback stack is also without symbols.
|
Reporter | |
Comment 3•22 years ago
|
||
Matti: I believe you are correct. According to the latest Talkback data, this crash stopped showing up on the Trunk after 1/14 builds (the day dougt fixed bug 119693). Marking this fixed...I was going to mark this a dup, but since it's a totally different stack signature, I'll leave it alone for future reference.
Status: NEW → RESOLVED
Closed: 22 years ago
Resolution: --- → FIXED
|
||
Updated•20 years ago
|
Product: Browser → Seamonkey
|
||
Updated•13 years ago
|
Crash Signature: [@ nspr4.dll | NSPR4.DLL]
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Description
•