User-Agent: Mozilla/5.0 (Windows; U; Win95; en-US; rv:1.3a) Gecko/20021212 Build Identifier: Mozilla/5.0 (Windows; U; Win95; en-US; rv:1.3a) Gecko/20021212 With a Word file attached to an incoming email message, I can not open the Word file directly. Word opens, but then I get an error message: "Instructions at "0x30941c7c" referenced at "0x000F000." The memory could not be read. Then there are two buttons: OK to terminate, and Cancel to debug. Reproducible: Always Steps to Reproduce: 1.click on attachment 2 [review].Word opens 3. Actual Results: I get the error message, and sometimes a message that says I should download the file to my hardrive first. Expected Results: It should have fired up Word and open the file directly, without having to detach it to my hard drive. This didn't happen with 1.2.1, but appeared to start today when I installed 1.3
Is Mozilla crashing or word ?
It's Word that's crashing.
not Mozillas problem that Word is crashing
Verified. Though I don't have Microsoft Word, I have no problems opening attachments via OpenOffice, which registers itself as the .doc file-type owner.