Closed Bug 1890871 Opened 2 years ago Closed 1 year ago

Login page hangs for xcelenergy.com and others starting with 124.0.2 (64-bit)

Categories

(Firefox :: General, defect)

Firefox 124
x86_64
Windows 10
defect

Tracking

()

RESOLVED INVALID

People

(Reporter: gjeilers, Unassigned, NeedInfo)

Details

Steps to reproduce:

visit xcelenergy.com, click on Sign In.

Actual results:

Site redirects to https://co.my.xcelenergy.com/s/.
Blank page displays forever.

Expected results:

Display Sign In page and accept log in credentials.

Same happens if the site xcelenergy.com is opened on Chrome or Edge. Also same on Firefox build 101.0a1(2022-04-08).
Setting the component for engineering input. Thank you.

Component: Untriaged → General
OS: Unspecified → Windows 10
Hardware: Unspecified → x86_64

(In reply to George Eilers from comment #0)

Changing tracking from strict to standard resolved the problem.

Steps to reproduce:

visit xcelenergy.com, click on Sign In.

Actual results:

Site redirects to https://co.my.xcelenergy.com/s/.
Blank page displays forever.

Expected results:

Display Sign In page and accept log in credentials.

Hi George,

I'm unable to reproduce this issue. Could you double check and see if it still occurs for you?

Considering comment 1, and the fact that this reproduces in other browsers, it seems that this was a site issue. Closing this bug as INVALID.

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Flags: needinfo?(gjeilers)
Resolution: --- → INVALID
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