1892305 - Firefox hangs when attempt to download a page or file

Status: RESOLVED INCOMPLETE

(Firefox :: Downloads Panel, defect)

Description

[jeremyfox1]

Attempts to download result in a hang. Have tried this multiple times alwasy with the same result.

Comment 1

[:Gijs (back August 25; he/him)]

Can you get a performance profile with https://profiler.firefox.com/ ? What OS are you seeing this on, and at what point in the download does the hang happen? Does Firefox ever become responsive again if you wait?

Comment 2

[Negritas Sergiu, Desktop QA]

Hello! I have tried to reproduce the issue with firefox 127.0a1(2024-04-17) on Ubuntu 22.04, unfortunately I wasn't able to reproduce the issue on my end.
Could you please answer the following questions in order to further investigate this issue:

1. Does this issue happen with a new profile? Here is a link on how to create one: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
2. Does this issue happen in the latest nightly? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
3. Do you have any addons installed? If yes could you please list them?

Comment 3

[:Gijs (back August 25; he/him)]

Without more information unfortunately we cannot do more here.