Closed Bug 1892701 Opened 1 year ago Closed 7 months ago

The "View all messages from sender" pop-up is missing when opening an email at mail.yahoo.com

Categories

(Web Compatibility :: Site Reports, defect, P2)

Product:
Web Compatibility
Component:
Site Reports
Version:
Firefox 127
Platform:
Other
Android
Type:
defect

Tracking

(Webcompat Priority:P2, Webcompat Score:6, firefox125 wontfix, firefox127 wontfix, firefox143 verified)

Status:
VERIFIED FIXED
Project Flags:
Webcompat Priority P2
Webcompat Score 6
Tracking Flags:
Tracking Status
firefox125 --- wontfix
firefox127 --- wontfix
firefox143 --- verified

People

(Reporter: rbucata, Unassigned)

References

(
URL
)

Details

(Keywords: webcompat:contact-ready, webcompat:site-report, Whiteboard: [webcompat:needs-knowledgebase][webcompat:sightline])

User Story

platform:android
impact:content-missing
configuration:general
affects:all
branch:release
diagnosis-team:webcompat

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(1 file)

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Details
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Environment:
Operating system: Android 12/ Android 13
Firefox version: Firefox Nightly 127.0a1 (2016016367-🦎127.0a1-20240421091131🦎)

Preconditions:
Clean profile
Multiple emails received from the same sender

Steps to reproduce:

  1. Navigate to: https://mail.yahoo.com/mb/?.src=ym&reason=myc
  2. Perform account login
  3. Open an email and wait for about 1-2 minutes
  4. Observe the page header

Expected Behavior:
The pop-up to see all messages from the same sender is triggered

Actual Behavior:
The pop-up to see all messages from the same sender is not triggered

Notes:

  • Reproducible regardless of the status of ETP
  • Reproducible on the latest build of Firefox Nightly and Release
  • Works as expected using Chrome
  • Attachment provided
  • Issue found during WebCompat team [Top100] websites testing
Summary: THe "View all messages from sender" pop-up is missing when opening an email at mail.yahoo.com → The "View all messages from sender" pop-up is missing when opening an email at mail.yahoo.com
Severity: -- → S3
User Story: (updated)
Keywords: webcompat:contact-ready, webcompat:needs-diagnosis
Priority: -- → P2
Whiteboard: [webcompat:needs-knowledgebase]

It looks like we're just being sent a different version of the site, so maybe there's not much to diagnose here.

User Story: (updated)
Keywords: webcompat:site-report

Indeed -- note the "/mb/" in Firefox vs "/m/" in Chrome in the address bars indicating different versions of the site.

This is the same thing discussed in bug 1892697 comment 1 (Yahoo Mail redirects Firefox to a different version of their site, though the version that they send to Chrome seems to work just fine if we spoof a Chrome user agent).

--> Calling this "needs-sitepatch" to consider spoofing another UA string here to avoid getting the less-good site experience. Note that bug 1892697 is also already flagged as needing the same sitepatch, so really we only need to land one sitepatch to address both of these.

Keywords: webcompat:needs-diagnosis → webcompat:needs-sitepatch
See Also: → 1892697
Whiteboard: [webcompat:needs-knowledgebase] → [webcompat:needs-knowledgebase][webcompat:sightline]
Webcompat Priority: --- → P2
Webcompat Score: --- → 6

We should be getting the tier1 mobile experience now. Can you reopen if you can still reproduce the difference?

Status: NEW → RESOLVED
Closed: 7 months ago
Flags: needinfo?(rbucata)
Resolution: --- → FIXED

Verified, it might have been A/B testing or something temporary because the pop-up no longer appears on Chrome, both Firefox and Chrome have the same behavior.

Tested with:

  • Browser / Version: Fenix 143.0-candidate build 1 / Chrome 139
  • Operating System: Google Pixel 5 (Android 14)
Status: RESOLVED → VERIFIED
Flags: needinfo?(rbucata)
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