Closed Bug 1894514 Opened 1 year ago Closed 1 year ago

usps tracking returns blank page

Categories

(Firefox :: Untriaged, defect)

Firefox 126
defect

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: birdfund, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 Edg/124.0.0.0

Steps to reproduce:

tried to get tracking on mail delivery using usps.com and desktop firefox

Actual results:

usps.com returned a completely blank page (checked via source)

the issue appears to be user-agent related. over-riding the default

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0

with

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36 Edg/124.0.0.0

returns results as expected

Expected results:

tracking report returned

Larrybird, are you still experiencing this issue? To bypass the effects of any extensions or custom setting, please can you confirm whether you reproduce this issue using Firefox in safe mode or with a new profile?
http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
http://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Flags: needinfo?(birdfund)

Hi sorry delay, holidays. It appears to be working again, currently on 126.0b9

Flags: needinfo?(birdfund)

Based on Comment 2, setting this issue to Resolved Worksforme.

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Resolution: --- → WORKSFORME
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