Closed Bug 1896043 Opened 10 months ago Closed 9 months ago

Autofill suggestion bar no longer displayed above keyboard

Categories

(Fenix :: Logins, defect)

Firefox 127
All
Android
defect

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: goodvin, Unassigned)

Details

Attachments

(3 files)

User Agent: Mozilla/5.0 (Android 9; Mobile; rv:127.0) Gecko/127.0 Firefox/127.0

Steps to reproduce:

With saved logins, when trying to sign in, autofill suggestion bar is missing at https://www.jewelosco.com/

The issue occurs in both standard and PBM modes. This has been happening at least since last week on the nightly.

  • go to the site
  • choose round person icon at the top right
  • choose Sign In
  • press on Email or mobile number to activate the keyboard

Actual results:

Keyboard is shown with empty autofill area.

Expected results:

Autofill bar with login suggestions should be displayed above the keyboard.

Component: Autofill → Logins

Hey Walter, what device are you running Fenix on? Are you able to reproduce the issue on other websites?

Flags: qe-verify+
Flags: needinfo?(goodvin)

I've tested this on the latest Nightly build (128.0a1 from 2024-05-22) on a Samsung Galaxy S23 Ultra (Android 14), and on an Android 9 device (like the one this issue was reported on but since the device model is not known yet, I've used a Samsung Galaxy Tab S3).
On both devices the autofill suggestion is displayed.

Sorry for delayed reply. Nightly updates on the Play Store are rare these days.

I just updated to the latest nightly and still no login suggestions for saved logins. See attached screenshot from target.com.

Are there any potential about:config settings that can affect login autofill?

As to my device, it's an older LG device with Android 9 running.

Current nightly:
128.0a1 (Build #2016022007), hg-b617b6edf2cc+
GV: 128.0a1-20240520180757
AS: 128.20240518050304

Flags: needinfo?(goodvin)
Flags: qe-verify+

Hey Walter, I'm not sure.. about:config on Android is still not fully supported. Do you know which settings you've changed? Are you able to reproduce this issue on Beta or Release channels?

Flags: needinfo?(goodvin)

Could you also confirm the autofill settings within Fenix?
Settings > Passwords > Autofill in Firefox Fenix (Is this checked or unchecked?)
Also the state of settings in Settings > Autofill

(In reply to Jeff Boek [:boek] from comment #6)

Could you also confirm the autofill settings within Fenix?

Now I feel stupid for not checking those settings earlier. Somehow they are flipped from what I remember having them set.

Settings > Passwords > Autofill in Firefox Fenix (Is this checked or unchecked?)

This was unchecked. 🤦

Also the state of settings in Settings > Autofill

There Save and Fill Addresses was checked contrary to what I use.

Sorry for all the confusion. And thank you all for following up!

Status: UNCONFIRMED → RESOLVED
Closed: 9 months ago
Flags: needinfo?(goodvin)
Resolution: --- → WORKSFORME
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Creator:
Created:
Updated:
Size: