189617 - clicking print button/pull-down freezes program; uninstall works incompletely

Status: RESOLVED EXPIRED

(MailNews Core :: Printing, defect)

Description

[sj hymes]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.2.1) Gecko/20021130
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.2.1) Gecko/20021130

After installing Open Office 1.0, print option selection in Mail froze program.
Uninstall of Mozilla left many components behind. Manual uninstall of all
components followed by new install solved problem. Not clear whether bug is in
Mozilla or Open Office.

Reproducible: Always

Steps to Reproduce:
1. Open email.
2. Select print option either by button or pull down.
3.

Actual Results:  
Program froze.

Expected Results:  
Printed document.

Comment 1

[Olivier Cahagne]

can you close Mozilla, rename XUL.mfl to XUL.bak (in the profile directory) and
restart Mozilla ?

Comment 2

[Henrik Lynggaard Hansen]

Reporter, Version 1.2 is pretty old, could you please retest with a newer
version either the latest milestone or a recent nightly ?

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.