Open Bug 1897645 Opened 5 months ago Updated 5 months ago

Addon bar and tabs bar freezing

Categories

(Firefox :: Tabbed Browser, defect)

Firefox 126
defect

Tracking

()

UNCONFIRMED

People

(Reporter: leznisplus, Unassigned, NeedInfo)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0

Steps to reproduce:

I was talking with Chat GPT. I wanted to take a high-quality screenshot, so I zoomed in like 250% or 300% with scroll, and a while later tried to click the size button next to the site address (little box with percentage) to go back to the default 100%. It didn't let me, it was stuck. Also, I couldn't close the current tab and couldn't click any addons. Switching tabs from third one (current) to the first one (empty site) resolved the problem.
I don't know if it's random or reproducable. It may have something to do with Chat GPT, but that's just my guess.
I am not using any overlays.
I do have enough RAM (32GB) and my PC is really capable of handling the browser.
I am using fullscreen 1440p (2560 x 1440)

Actual results:

My addon bar and tabs bar freeze, and I can't click anything. It's not like it's not responding, but more like it's locked by something else. When I'm navigating through tabs, I can't close the current one, often can't close tabs next to current, but I can click like 3 tabs further, and it suddenly unfreezes.

Expected results:

I should be able to close tabs, and use addons. Freezing, or locking, prevents that.

The Bugbug bot thinks this bug should belong to the 'Firefox::Tabbed Browser' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Tabbed Browser

Hello! I have tried to reproduce the issue with firefox 128.0a1(2024-05-22) on Ubuntu 22.04 and Windows 11, unfortunately I wasn't able to reproduce the issue on my end.
Could you please answer the following questions in order to further investigate this issue:

  1. Does this issue happen with a new profile? Here is a link on how to create one: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
  2. Does this issue happen in the latest nightly? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
  3. Do you have any addons installed? If yes could you please list them?
Flags: needinfo?(leznisplus)
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