189788 - IMAP connection over satellite link returns connection refused

Status: RESOLVED INVALID

(MailNews Core :: Networking: IMAP, defect)

Description

[Phil Hannent]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3a) Gecko/20021212
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3a) Gecko/20021212

Using Mozilla at home I can access my emails at imap.myrealbox.com with no
problems, however when I am at work Mozilla very quickly returns to say that the
connection is refused.

Outlook XP seems to have a longer timeout period to allow for the slower
connection round trip times.


Reproducible: Always

Steps to Reproduce:
1. Create an IMAP account at www.myrealbox.com
2. Setup the account in Mozilla mail
3. Connect over a satellite broadband link

Actual Results:  
dialog box saying "Cannot connect to mail server imap.myrealbox.com; connection
was refused."

Therefore I cannot use Mozilla mail over the satellite.

Expected Results:  
Mozilla should have logged into the server and downloaded the stored messages

Comment 1

[Matthias Versen [:Matti]]

Reporter: Do you setup a "socks" proxy in the mozilla proxy configuration ?

Comment 2

[Phil Hannent]

I do have a socks proxy in the configuration.

Removing the socks proxy causes the mail program to connect to the server.  

I can now download my emails!?

Comment 3

[Matthias Versen [:Matti]]

it seems that you have a http proxy and not a socks proxy.
mailnews can use a socks proxy and if the proxy is no socks proxy, it fails to
connect

-> invalid (no bug)