Closed Bug 1898505 Opened 2 years ago Closed 2 years ago

Dual screen setup on mac. Problem clicking when firefox is moved to another screen

Categories

(Core :: Widget: Cocoa, defect, P3)

Product:
Core
Component:
Widget: Cocoa
Version:
Firefox 126
Type:
defect

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: barbeito.enrique, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:126.0) Gecko/20100101 Firefox/126.0

Steps to reproduce:

I have a dual monitor setup with an intel macbook with Sonoma 14.4.1 and a portable 4k monitor.
Open firefox opens a new window on mi macbook screen and start browsing any page. Then I move firefox window to the other screen

Actual results:

Firefox looks ok on the other screen but I can't click anything on the page, even CMD-Q to exit Firefox shows a pop up "Close windows and close firefox?" can't click Quit button.

Expected results:

use the browser normally.

Component: Untriaged → Widget: Cocoa
Product: Firefox → Core

Could you elaborate on this? Are you able to move the window back to the built-in screen and does it start working again?
Are you able to reproduce this every time that you open a new window or restart the browser?
What version are you able to reproduce this on? Is it Firefox 126 as listed in your bug report?
Did this just start happening, or are you able to reproduce with older versions of Firefox as well?

Severity: -- → S3
Flags: needinfo?(barbeito.enrique)
Priority: -- → P3

Sorry, yesterday I've upgraded the the OS to Sonoma 14.5 and can't reproduce anymore.

I could answer some of the questions:

  • Could you elaborate on this? Are you able to move the window back to the built-in screen and does it start working again?
    No, when hangs, the only way is to open process manager and force kill app

  • Are you able to reproduce this every time that you open a new window or restart the browser?
    Yes, but only with the 4k monitor, with a fhd monitors works fine.

  • What version are you able to reproduce this on? Is it Firefox 126 as listed in your bug report?
    126

Did this just start happening, or are you able to reproduce with older versions of Firefox as well?
I don't use Firefox as main browser, it's a corporate computer and Chrome is controlled by enterprise, I need a second browser for my personal browsing and start using Firefox because Brave was recently forbidden.

Flags: needinfo?(barbeito.enrique)

Since we can no longer reproduce, I'm going to close this bug for now. Please feel free to reopen if this starts occurring again.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → WORKSFORME
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