Closed Bug 1898693 Opened 1 year ago Closed 1 year ago

Full page screenshot of JIRA tickets with scroll bars gets cut off

Categories

(Firefox :: Screenshots, defect)

Firefox 127
Desktop
macOS
defect

Tracking

()

RESOLVED DUPLICATE of bug 1643719
Tracking Status
firefox126 --- affected
firefox127 --- affected

People

(Reporter: s.harbage, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:127.0) Gecko/20100101 Firefox/127.0

Steps to reproduce:

  1. Go to a ticket in JIRA (e.g. story/bug) that is large enough to need a scroll bar (afraid I don't know any public ones)
  2. Try to to take a full screen screen shot e.g. cmd-shift-s, click on 'full screen'

Actual results:

Screen shot cut off at point of which it falls of the screen (see attached, notice how can see top of a comment but not the rest)

Expected results:

Expected screen shot tool to scroll down and so full page screen shot is captured

The Bugbug bot thinks this bug should belong to the 'Firefox::Screenshots' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Screenshots

I was able to reproduce the issue on Mac 12.6.5 using Firefox builds 126.0, 127.0b8, but the issue also reproduces on Firefox 115.0a1. For Jira only what is visible on screen is saved although 'save full page' option is selected, for bugzilla the whole page is saved with the same option.
Mark as new for engineering input.

Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Unspecified → macOS
Hardware: Unspecified → Desktop

Thanks for filing!
This is an issue we're aware of where a child element of the page is scrollable and the full page can't capture the entire element.

Status: NEW → RESOLVED
Closed: 1 year ago
Duplicate of bug: 1643719
Resolution: --- → DUPLICATE
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