Closed Bug 1899144 Opened 2 years ago Closed 1 year ago

selfsolve.apple.com - On-screen keyboard keeps closing and opening when trying to type in the phone number field

Categories

(Web Compatibility :: Site Reports, defect, P2)

Product:
Web Compatibility
Component:
Site Reports
Type:
defect

Tracking

(firefox126 affected, firefox128 affected)

Status:
RESOLVED DUPLICATE of bug 1893045
Tracking Flags:
Tracking Status
firefox126 --- affected
firefox128 --- affected

People

(Reporter: ctanase, Unassigned)

References

(
URL
)

Details

(Keywords: webcompat:needs-diagnosis, webcompat:site-report)

User Story

platform:android
impact:feature-broken
configuration:general
affects:all
branch:release

Attachments

(1 file)

type phone number.mp4
1.31 MB, video/mp4
Details

Environment:
Operating system: Android 14
Firefox version: Firefox Mobile 128.0

Steps to reproduce:

  1. Go to https://selfsolve.apple.com/deregister-imessage/
  2. Scroll down the page.
  3. Tap on the phone number field.
  4. Type a random phone number.

Expected Behavior:
The number can be typed without any issues.

Actual Behavior:
The on-screen keyboard keeps closing and opening when typing.

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in Firefox Nightly, Firefox Release
  • Does not reproduce in Chrome

Created from https://github.com/webcompat/web-bugs/issues/137430

status-firefox126: --- → affected
status-firefox128: --- → affected
Attached video type phone number.mp4 —
Severity: -- → S3
User Story: (updated)
Keywords: webcompat:needs-diagnosis
Priority: -- → P2

It looks like window resize event is triggered each time I type anything, that could be triggering the keyboard to hide and show. Assigning diagnosis team accordingly

User Story: (updated)
Keywords: webcompat:site-report

Hi Makoto, can you help investigate this on-screen keyboard issue?

Hi :Honza, what is the right value to assign to diagnosis-team when my best guess is the Android team?

User Story: (updated)
Flags: needinfo?(odvarko)
Flags: needinfo?(m_kato)

This issue is same as bug 1893045. I guess focus is lost temporally, then take it. Now I am looking it.

Status: NEW → RESOLVED
Closed: 1 year ago
Duplicate of bug: 1893045
Flags: needinfo?(m_kato)
Resolution: --- → DUPLICATE
Flags: needinfo?(odvarko)
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