1901433 - Expected value at line 1 column 1

Status: RESOLVED INCOMPLETE

(Toolkit :: Crash Reporting, defect)

Description

[grounblue]

Attachment: Capture firefox.PNG

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36

Steps to reproduce:

Firefox crash unexpedetly

Comment 1

[Simona Badau, Desktop QA]

Was this issue a one-time occurrence, or has it happened multiple times? Can you provide more details about the steps you were taking prior to encountering this issue (this might include specific actions you performed or particular parts of your application you were interacting with)? Were there any specific websites or web applications you were visiting or using when the issue occurred?

Any other relevant details that might help us understand the context of the issue would be very helpful.

Comment 2

[grounblue]

(In reply to Simona Badau, Desktop QA from comment #1)

Was this issue a one-time occurrence, or has it happened multiple times? Can you provide more details about the steps you were taking prior to encountering this issue (this might include specific actions you performed or particular parts of your application you were interacting with)? Were there any specific websites or web applications you were visiting or using when the issue occurred?

Any other relevant details that might help us understand the context of the issue would be very helpful.

Firefox version: 126.0.1 (64-bit);
Platform: Windows 10 Pro 22H2;
Processor: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz 2.50 GHz;
RAM:8GB.

The bug has occurred two times as I can remember, I was browsing my usual websites, Gmail, Linkedin, Reddit ...etc.
Prior to this rare bug, and in the last two months my Firefox crashes multiple times where it prompts me for further actions with the bug popup window.

Comment 3

[Simona Badau, Desktop QA]

Moving this over to a potential component as I am not sure where this would fit best. If this is not the right, please change to a more suitable one.
Thanks!

Comment 4

[Ray Kraesig [:rkraesig]]

My money's on either a) a corrupt Firefox installation, or b) an unrelated hardware problem. If you redownload and reinstall Firefox, does the crash still happen?

(Forwarding to Toolkit :: Crash Reporting for some insight into what could cause the error in the image.)

(In reply to grounblue from comment #2)

Prior to this rare bug, and in the last two months my Firefox crashes multiple times where it prompts me for further actions with the bug popup window.

Can you provide the crash IDs of any crashes you submitted? (They should be shown in about:crashes.)

Comment 5

[grounblue]

(In reply to Ray Kraesig [:rkraesig] from comment #4)

My money's on either a) a corrupt Firefox installation, or b) an unrelated hardware problem. If you redownload and reinstall Firefox, does the crash still happen?

(Forwarding to Toolkit :: Crash Reporting for some insight into what could cause the error in the image.)

(In reply to grounblue from comment #2)

Prior to this rare bug, and in the last two months my Firefox crashes multiple times where it prompts me for further actions with the bug popup window.

Can you provide the crash IDs of any crashes you submitted? (They should be shown in about:crashes.)

Here is the crashes list (being submitted now) :
9b4e505c-bc01-4f76-96b5-229642b60926 6/11/2024, 16:50
465cce37-6764-4796-8e5a-13e952c1bbdb 6/8/2024, 00:10
5f37c3bd-78e4-4e68-af94-154f82379f4b 6/7/2024, 11:22
cd576bdc-3255-4b5d-bdc1-69c2e6196b37 6/5/2024, 18:20
0a899b3f-8dd4-4e1c-a70f-e6d422015f54 6/4/2024, 23:32
06c4cd09-8f5e-488d-925e-6cbb04a60c05 6/4/2024, 18:19
8acdb509-333c-4290-8ad5-718bc71b692f 6/3/2024, 21:25
bd01b534-7ad0-4be7-a192-32f8c5ee7570 6/3/2024, 13:23
d3c535ca-79e8-4953-a92f-79216380b8bd 6/2/2024, 21:41
0f1509f8-01de-4f87-8a77-21ffdd589696 6/2/2024, 08:51
d7feaf78-accd-466c-9c4d-cde080655d5d 6/1/2024, 19:39
3c0bc9dc-09f2-4153-8be1-5314c2d458b5 6/1/2024, 15:53
e5b0737e-288a-40f4-9dbc-3ba61a847eb0 6/1/2024, 09:20
ded90ca3-917d-4ffa-ac71-a2a8eeda1e96 5/31/2024, 21:34
4f5ec5ce-f018-48d0-b96d-554f48a55e5e 5/31/2024, 15:40
c0e73142-cfab-4318-8919-b54abc4b4d36 5/31/2024, 14:10
cb93e785-6b13-4862-aed4-b9acf6f91c65 5/31/2024, 12:36
fef4cae8-02ac-4c69-857e-388f2b40a360 5/30/2024, 23:46
c62494b7-9763-4c17-ac68-f7e279e9a317 5/30/2024, 16:04
416a050a-785c-49c0-aa1d-bc6b99a54e45 5/28/2024, 17:44
dcf86bc9-0e27-47d4-9f5d-1a8d418b1f2a 5/26/2024, 13:55
8c59db6e-d0ce-48a7-8e77-27b1b265c6b5 5/25/2024, 16:35
5fa1c552-df9e-4588-95b0-5e45547aa520 5/24/2024, 14:45
3fb89ed2-ac03-465a-b0c1-d586d3f7a5fb 5/18/2024, 23:02
89439f36-b3ec-4698-96bb-6eaeccd0c9ee 5/17/2024, 14:07
1cbb2e87-1fce-4402-a5c2-58a4f283d2ed 5/7/2024, 09:14
d6326018-832e-481f-ac64-4c687c778a27 4/27/2024, 22:28
699588d9-1c1f-47d5-b035-4e57694e33a1 4/24/2024, 06:08
faef690e-2d46-457b-aa31-bc71b6bc9137 4/18/2024, 23:24
3e0253dc-5a89-4291-82f3-528111c5e409 4/12/2024, 08:57
2be5d756-b637-4c79-8a6f-26c44e13e8de 4/9/2024, 00:15
63893e40-d378-4e95-af23-f34fdfda78a7 4/6/2024, 19:19
233827cc-5899-4a7c-9ebd-815a50882c20 4/6/2024, 07:14
9b064757-2382-4767-aac3-bc9b84579170 4/2/2024, 06:50
1f971c2a-6c54-4041-9406-bbf1775cfc4c 3/26/2024, 06:46
3ef437f1-780b-46b8-b03c-052f24017a66 3/25/2024, 06:22

Comment 6

[grounblue]

Attachment: Capture_bugs.PNG

Comment 7

[Ray Kraesig [:rkraesig]]

Hm. The crashes don't seem to have made it in. Could you check to see if they're listed as having been submitted?

If they're not, can you try manually reinstalling Firefox and resubmitting them?

Comment 8

[BugBot [:suhaib / :marco]]

A needinfo is requested from the reporter, however, the reporter is inactive on Bugzilla. Given that the bug is still UNCONFIRMED, closing the bug as incomplete.

For more information, please visit BugBot documentation.